I Shall Either Find a Way or Make One: Data, People and Transformation

Welcome to Data & Drams. In this episode, I was joined by Craig Hayes, an IT and general business executive who has spent the last 25 years building and managing global teams at an immense scale.

From leading Fraud and Risk operations in Cape Town to serving as Senior Vice President of Business Operations for Mastercard, Craig has navigated some of the most complex transaction chains in the world.

He’s now the Head of IT Transformation at Sonic Healthcare, where he is currently driving a global uplift of 50,000 seats across seven countries.

We dove into his core belief that data and people are the only two variables that matter when you’re trying to achieve the impossible.

Craig offers a rare look at the 'changing landscape' of IT leadership, specifically how we foster resiliency and adaptability in teams that are spread across five continents.

Whether you're curious about the future of the Brisbane tech scene, the philosophical side of AI, or just want to hear a great story about historical figures over whisky, this episode is for you.

We poured a Bunnahabhain 12-Year-Old. Hailing from the shores of Islay, this dram is famous for its unpeated coastal character. While many Islay whiskys hit you dose of campfire smoke, the Bunnahabhain is more nuanced offering notes of hazelnut, dried fruit, and a subtle sea salt.

Craig’s perspective on the 'human side' of global infrastructure is something every leader needs to hear.

So pull up a chair, pour yourself a drink, and join Craig and I for Data & Drams.