I Love My Ward! | An Interview with Clint Pulver

This is a rebroadcast. The episode originally aired in March 2021. Clint Pulver is an Emmy Award-winning, motivational keynote speaker, author, musician, and workforce expert. The president and founder of The Center for Employee Retention, Clint has transformed how corporations create lasting loyalty through his work and research as “The Undercover Millennial”. His book I Love It Here shares how extraordinary leaders create companies their people never want to leave, and in this interview he helps translate some of that wisdom into local leadership in the Church. Clint is currently serving as a bishop. Links I Love It Here: How Great Leaders Create Organizations Their People Never Want to Leave clintpulver.com Instagram @clintpulver Share your thoughts in the Leading Saints community Transcript coming soon Get 14-day access to the Core Leader Library Highlights 4:40 Writing a book with lots of research was a difficult project 7:35 Culture changes in different wards come down to leadership 9:00 Engagement is low due to the pandemic but we can change some things even now 10:20 "Let me know when it gets to the part about me": getting to the people in the gospel is what builds a stronger culture 13:25 Give them a reason to connect with you; make the little efforts to connect with people 15:30 "Who said the guy wanted a fish?" Ask people what they want; do more listening than talking 17:30 Traditional leadership vs. mentorship and personal connection 19:30 Four types of leaders The leader who is removed The buddy The controller The mentor 24:15 Do you have the right people in the right places? 27:25 When inviting someone to a calling, make an invitation, talk about the expectations, and look for some buy-in 31:10 Status interviews and the power of meeting regularly Not a performance review Three questions: What can we do to keep you more engaged? What's getting in the way of your success? What can I do to help you get there? 35:15 Start with a check-in and vocal praise 37:00 Repeat back so they know they were heard and understood Follow up on what you said you would do Create a growth development plan with them Invoke the help of other people and make it simpler for you 40:00 Core values and a vision: keep it simple and memorable 42:30 Reflective questions Be open to feedback The to-don't list 47:35 Story of the business leader who was open and vulnerable, leading to a sense of ownership for her employees 51:00 Look for inspiration through association and connection with other people 53:00 What do you offer that Google can't? 54:20 "I love who I am when I'm here" The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints' mission to help Latter-day Saints be better prepared to lead. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.