HubSpot CEO on the Future of SaaS, AI, & Leading Through Change

From a 350-square-foot home in South India to leading HubSpot, a $30B CRM powerhouse, Yamini Rangan’s journey is nothing short of remarkable.

In this episode, Yamini shares how she’s guiding HubSpot through a post-pandemic shift toward product-led growth, the hard-won lessons behind building go-to-market alignment, and why human-centric leadership is her edge in an AI-first world. Plus, her take on why data is the new battleground in tech.

Chapters:
00:00 Trailer
00:52 Introduction
02:22 Fire in my belly
10:06 Constraints
12:19 Peak performance
16:38 Helping while in sheer panic
21:43 The general ethos
30:14 Customer value
36:08 Excited and scared
47:25 Becoming CEO
54:19 Feeling behind
1:01:51 Very lonely
1:05:34 Losing credibility
1:08:42 Slowing down, sitting still
1:12:31 No patience to finish a book
1:15:39 Who HubSpot is hiring
1:15:54 What “grit” means to Yamini
1:16:45 Outro

Mentioned in this episode: Sequoia Capital, Carl Pieri, Brian Halligan, Zoom Workplace, Meta Platforms, Google, Anthropic, Microsoft, Salesforce, Blockbuster Video, BlackBerry Limited, Axon Enterprise, Netflix, Snapchat, Harvey, Dharmesh Shah, Gödel, Escher, Bach: an Eternal Golden Braid, Sapiens: A Brief History of Humankind

Links:

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