Chris and Roberto tackle a critical leadership challenge: how to act and influence when decisions are outside your direct authority. They share personal experiences and practical advice on understanding different types of boundaries, knowing when to push them, and when to hold firm for the sake of integrity and the company's well-being. ✨

Here's what we covered:

• • ⚖️ Understanding your boundaries: We broke down the different types of limits leaders encounter, from hard lines like legal and financial rules to softer, more flexible social and hierarchical boundaries.

  • 🤝 Influencing beyond your role: Chris shared strategies for offering valuable input outside your designated area by starting with casual advice and gauging a colleague's openness to help.

  • 🦸‍♂️ Being a business hero: Roberto recounted a time he had to decisively cross a boundary to save his company's local operations, illustrating when taking a calculated risk is the right thing to do.

  • 🤔 Weighing the consequences: We discussed the importance of self-reflection and considering the potential positive or negative outcomes before stepping outside your prescribed role.

  • 🧘 Staying calm under pressure: Roberto offered a practical breathing exercise to help leaders remain centered and make clear-headed decisions in high-stakes moments.

  • 🛡️ Leading with integrity: We covered the non-negotiable importance of upholding compliance and company rules, and a leader's duty to guide their team to understand and respect these critical boundaries.

Humane leadership isn't just about managing your own team—it's about understanding the entire system and knowing how to navigate it. This week, we focus on how to be an effective leader by recognizing which boundaries are walls, which are fences, and which are simply lines in the sand.

🎧 Don't miss this critical conversation! Listen to the full episode now.

How do you handle situations that are important but fall outside your authority? What's your approach to influencing decisions without overstepping? Let's discuss how humane leaders can make an impact even when they don't have the final say. 💬

#Leadership #HumaneLeadership #DecisionMaking #WorkplaceEthics #CareerGrowth #LeadershipDevelopment #CorporateCulture #ProblemSolving #Integrity #Podcast #LeadershipTips

Chris and Roberto tackle the challenge of starting a new leadership role while staying true to your principles. They discuss how the pressure to deliver immediate results can test your commitment to humane leadership and offer practical advice on how to succeed without becoming a "boss." ✨

Here's what we covered:

🎯 Balancing results and principles: We explore the constant trade-off between the pressure to deliver results in a new role and the commitment to leading with compassion and empathy.

🤔 The power of self-awareness: Chris and Roberto highlight the need for self-reflection to recognize when stress might be causing you to slip into less-humane, "boss-like" behaviors.

🤝 Empowerment as a cornerstone: Roberto shares how delegating tasks and empowering his new team not only manages his stress but also fosters a productive and happier work environment.

🗣️ Setting clear expectations: We discuss why transparent, measurable, and objective communication from day one is crucial for aligning your team and preventing misunderstandings.

👨‍🏫 Coaching for correction: Chris points out that providing corrective feedback is one of the most difficult tasks for a new leader. Doing it humanely is essential for building long-term trust.

😄 The happiness formula: Roberto introduces his unique equation (Happiness = Reality - Expectations) as a simple yet powerful tool for managing both team morale and business outcomes.

Starting a new leadership role is a critical moment. It's your first chance to build a foundation of trust and set the tone for a high-performing, sustainable team culture. This week, we focus on how to establish yourself as an effective and humane leader from day one.

Don't miss this insightful conversation! Find our latest episode on your favorite podcast platform.

How have you maintained your leadership principles when starting a new job? What strategies helped you balance the need for quick wins with the long-term goal of building a great team? Let's discuss how we can make a positive impact from the very beginning. 💬

#Leadership #HumaneLeadership #NewRole #CareerGrowth #Onboarding #Management #TeamCulture #WorkLifeBalance #EmployeeWellbeing #Podcast #LeadershipDevelopment #First90Days

Chris and Roberto discuss the art of breaking the ice and building genuine connections when joining a new company or team. They share personal stories and practical tips for navigating a new professional environment, from large company summits to daily office interactions, all through the lens of humane leadership.

✨ Here's what we covered:

• • 🎭 Act the part: For introverts, sometimes acting like an extrovert is a powerful strategy to make those crucial first connections and start building a network.

  • 🤝 Build your network: We explore practical ways to meet new colleagues, from proactively greeting everyone you see to using LinkedIn as a tool to remember names and faces after a large meeting.

  • 🌎 Read the room: A deep dive into understanding cultural nuances (like those between LATAM and various U.S. regions) and individual personalities helps you tailor your approach to build rapport effectively.

  • 🍽️ Lunch over dinner: Chris explains why inviting colleagues to lunch is a more humane way to connect, as it respects their personal and family time more than an evening commitment.

  • 🧊 Choose icebreakers wisely: Learn the difference between an effective icebreaker (like "two truths and a lie") and one that can backfire if it doesn't fit the team's culture or personality.

  • 📛 The name badge trick: A simple yet brilliant tip for helping new colleagues remember your name is to wear your badge high on your shirt, close to your face.

  • 🗣️ Pronunciation matters: Asking someone how to pronounce their name correctly is a small gesture of respect that makes a big impact in building a genuine connection.

Leadership is about more than just tasks; it's about fostering the human connections that create a collaborative and welcoming environment. This week, we focus on the small, intentional actions that help you make a great first impression and build lasting professional relationships.

🎧 Don't miss this insightful conversation! Listen and subscribe to our podcast in any podcast app for more humane leadership tips.

#Leadership #HumaneLeadership #RelationshipBuilding #Networking #Onboarding #WorkplaceCulture #TeamBuilding #CommunicationSkills #FirstImpressions #Podcast #LeadershipTips

Chris and Roberto dive into the crucial role of communication for humane leaders, emphasizing how truthfulness, respect, and emotional intelligence can foster a thriving team environment. They share personal anecdotes and practical advice on navigating workplace interactions, setting a powerful example for listeners.
Here's what they covered:

🤝 The Power of Respectful Greetings: Starting the day with a simple "good morning" sets a positive tone, demonstrating respect for team members and fostering a strong foundation for communication. ☀️

सच्चाई (Truthfulness) Over Secrecy: Humane leaders prioritize honest communication. When confidentiality is required, it's better to state that information is confidential rather than fabricating lies, which erodes trust. 🚫🤥

🚫 Confronting Gossip with Facts: Instead of trying to suppress gossip, humane leaders are encouraged to correct misinformation with publicly available facts, turning potentially harmful rumors into transparent discussions. 팩트 ✅

📊 Data-Driven Feedback: When providing feedback, especially on performance, using measurable and irrefutable facts allows for constructive discussions and helps team members understand areas for improvement without dispute. 📈

🗣️ Tailoring Communication Styles: Recognizing and adapting to individual communication preferences (visual, auditory, kinesthetic) ensures that messages are effectively conveyed and understood by every team member. 👂👁️ kinesthetic

🚫 No Room for Yelling or Swearing: Regardless of stress or project outcomes, humane leaders maintain composure and never resort to yelling or swearing at their team, as such behavior irrevocably destroys trust and confidence. 🛑🤬

🚶 Leading by Example: Observing and emulating positive communication behaviors from other leaders while consciously avoiding negative ones helps cultivate a humane leadership style. 🌟

This episode underscores that effective communication is not just about conveying information, but about building trust, respect, and a cohesive culture where every team member feels valued and understood.

Don't miss out on more transformative insights! Listen now to empower your leadership journey and cultivate a more humane workplace. 🎧🚀

#Leadership #HumaneLeadership #CommunicationSkills #WorkplaceCulture #TrustAndRespect #TeamCohesion #EmotionalIntelligence #NoGossip #EffectiveFeedback #LeadByExample #Podcast #HumaneLeader #LeadershipTips #WorkLifeBalance #EmployeeWellbeing

In this insightful episode, Roberto and Chris guide listeners through the critical process of identifying negative traits and red flags during a job interview. They emphasize that interviewing is a two-way street, and candidates should be just as vigilant in assessing a potential employer as the employer is in evaluating them. Drawing from their extensive experience, they share personal anecdotes and practical advice on what to look out for.

Here's what we covered:

🤬 Inappropriate Conduct: Chris recounts an experience where a CIO's constant swearing during an interview was an immediate deal-breaker, highlighting that cultural fit and professional communication are crucial.

🗓️ Disrespect for Your Time: Roberto shares an experience of an interviewer failing to show up for a scheduled meeting, underscoring that a lack of punctuality and respect for a candidate's time is a major red flag for how the company values its employees.

🎯 Prepararation: The hosts discuss the importance of interviewers being prepared. If an interviewer hasn't even reviewed your resume, it could signal a disorganized environment, excessive workload, or a general lack of respect.

🗣️ Micromanagement Tendencies: Be wary of questions or discussions that hint at a micromanagement culture. Roberto suggests asking about leadership style and autonomy to gauge if the environment will be stifling or empowering.

🤖 Canned or Slogan-Filled Answers: Chris advises caution if interviewers offer only generic, marketing-speak answers about company culture. A lack of genuine, scenario-based explanations might indicate a superficial culture or one heavily managed from above.

🔋 Lack of Passion or Energy: Observe the energy and passion of your interviewers. A noticeable lack of enthusiasm, especially when discussing their day-to-day or the company's work, can be a sign of burnout or a disengaged workforce.

🔄 Poor Team Interaction: Pay attention to how team members interact with each other during handoffs or casual encounters. Positive, energetic exchanges are a good sign, while dreary or tense interactions can signal underlying issues.

⚖️ Objective Evaluation (Even When Desperate): The most crucial advice is to remain objective, even when you're desperate for a job. Roberto and Chris encourage creating a list of "must-haves" and "deal-breakers" to objectively evaluate opportunities and avoid accepting a role that will likely lead to dissatisfaction.

Don't settle for less than you deserve! Gain crucial insights for your next job search. Download and subscribe to our podcast today! 🎧✨

#JobSearch #InterviewTips #RedFlags #CareerAdvice #HumaneLeadership #WorkplaceCulture #ProfessionalDevelopment #EmployeeExperience #LeadershipInsights

In this engaging episode, Chris and Roberto delve into the delicate balance of being a humane leader who is likable and approachable, without being fake or trying to be a team's "friend." They share personal anecdotes and practical wisdom on how to build genuine rapport, coach effectively, and foster a respectful team environment.

Here's what we covered:

👋 Building Genuine Rapport: Chris and Roberto highlight the importance of taking a genuine interest in team members' lives outside of work, like inquiring about vacations. This authentic connection builds a bond and trust, making team members more comfortable sharing information.

❌ Avoiding the "Friend" Trap: A key takeaway is that humane leaders are coaches, not friends. While building strong relationships is important, maintaining a professional distance allows for objective coaching, both for praise and correction.

🏆 Public Praise, Private Coaching: The hosts stress the power of giving specific, public credit to team members for their successes. Conversely, corrective feedback should be delivered privately and constructively, protecting individual dignity and fostering trust.

🤝 Admitting Mistakes: Humane leaders lead by example, including admitting their own mistakes. This transparency encourages team members to feel safer in bringing their own problems and errors to the leader, rather than trying to cover them up.

fairness and Tough Decisions: Being a humane leader also means being fair and, at times, making unpopular decisions for the good of the team, such as removing an underperforming member. This demonstrates that all team members are held to the same standards, fostering respect.

🏐 The Sports Team Analogy: Roberto shares a powerful story from his volleyball days, illustrating how a coach's firm but empathetic approach to a struggling star player ultimately led to team success. This highlights the importance of timely intervention and supportive coaching.

Don't miss this essential discussion on authentic leadership! Download and subscribe to our podcast today! 🎧✨

#Leadership #HumaneLeadership #AuthenticLeadership #TeamBuilding #Coaching #WorkplaceCulture #ProfessionalDevelopment #LeadershipSkills #TrustAndRespect

In this insightful episode, Roberto and Chris dive into the crucial role of humane leadership during times of crisis. They emphasize that while all leaders will inevitably face crises, approaching them with a calm, logical, and methodical mindset is paramount for both problem-solving and maintaining team morale. Chris and Roberto share their experiences, particularly from the IT world, and offer practical strategies for guiding teams through stressful situations.

Here's what we covered:

🧠 Logic over Emotion: The episode kicks off by highlighting the importance of applying logic and avoiding emotional reactions when a crisis hits. A calm leader fosters a calm team, which is essential for effective problem-solving.

🎯 Prioritization and Interrelation: Leaders must prioritize multiple crises and help their teams see the bigger picture, recognizing how seemingly unrelated issues might be connected. This holistic view aids in identifying root causes.

🗣️ Data-Driven Discussion & Documentation: Bringing hard data to the table and encouraging open discussion among team members, including introverts, is vital. Documenting ideas and decisions helps prevent duplicated efforts and creates a clear path forward.

✅ Verify Facts, Not Hearsay: A significant pitfall in crisis management is acting on unverified information. Humane leaders insist on confirming facts to ensure troubleshooting efforts are based on accurate data, saving time and preventing misdirection.

➗ Divide and Conquer: Borrowing from computer science principles like "dividing in half," the hosts explain how breaking down large problems into smaller, manageable components can quickly isolate the most likely cause, allowing teams to focus resources effectively.

🛡️ Leader's Confidence as a Shield: Just as a parent secures their own oxygen mask before helping a child, leaders must first cultivate their own confidence to then instill it in their team. This self-assurance is foundational for navigating uncertainty.

⚖️ Keep it in Perspective: While business crises are serious, Chris offers a crucial perspective: in most scenarios, no one's life is at stake. This realization can significantly reduce stress levels, enabling calmer, more logical decision-making.

🎧 Don't miss this crucial conversation on becoming a resilient and humane leader! Download and subscribe to our podcast today! 🚀

#Leadership #HumaneLeadership #CrisisManagement #TeamResilience #ProblemSolving #WorkplaceWellness #EmotionalIntelligence #LeadershipTips #StayCalm

Chris and Roberto discuss why meaningful recognition is a critical, non-negotiable tool for any humane leader. They share personal stories and practical advice on how to deliver praise that motivates and builds trust, and how getting it wrong can be worse than saying nothing at all. ✨

Here's what we covered:

🤝 The power of genuine praise: We explored the difference between a generic "good job" and specific, heartfelt recognition that truly makes a team member feel seen and valued.

⏰ Why timing is everything: A discussion on the importance of timely recognition and how delaying praise can diminish its impact and feel insincere.

🎯 The danger of inaccurate recognition: Chris and Roberto share examples of how giving credit to the wrong person can backfire, demotivating not just the overlooked individual but the entire team.

🚫 Avoiding political praise: We talked about why recognition must be earned and objective. When praise is perceived as political, it erodes trust and credibility.

🎉 Spontaneous vs. scheduled recognition: The unique impact of unexpected, in-the-moment praise versus formal, scheduled awards, and why both have a place in a leader's toolkit.

📈 Recognition as a growth tool: How celebrating successes, big and small, creates a positive feedback loop that encourages a culture of excellence and continuous improvement.

Effective recognition is about more than just checking a box; it's about authentically acknowledging the value each person brings to the team. This week, we unpack how to do it right to foster a motivated and loyal team.

🎧 Tune in to learn how to master the art of meaningful recognition!

What’s the most memorable recognition you’ve ever received, and why did it stand out? How do you ensure your praise is timely and specific? Let's discuss the strategies that make recognition a true motivator. 💬

#Leadership #HumaneLeadership #EmployeeRecognition #TeamMotivation #WorkplaceCulture #LeadershipDevelopment #EmployeeEngagement #ManagementTips #Podcast #HumaneLeader