
How to be a Caring Leader with Joe Dicianno
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"𝘛𝘩𝘦 𝘤𝘩𝘢𝘭𝘭𝘦𝘯𝘨𝘦 𝘪𝘴 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘱𝘦𝘰𝘱𝘭𝘦 𝘯𝘰𝘵 𝘫𝘶𝘴𝘵 𝘧𝘦𝘦𝘭 𝘭𝘪𝘬𝘦 𝘢 𝘯𝘶𝘮𝘣𝘦𝘳, 𝘣𝘶𝘵 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘵𝘩𝘦𝘮 𝘧𝘦𝘦𝘭 𝘭𝘪𝘬𝘦 𝘢 𝘩𝘶𝘮𝘢𝘯." - Joe Dicianno
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Join Jason for a compelling conversation with Joe Dicianno, Director of Talent Management and Organizational Development at UPMC and a Professor of HR People Analytics at the University of Pittsburgh. Joe shared how leaders can create more human-connected, engaging workplaces by demonstrating genuine care for their employees. His frontline work in healthcare (one of the most challenging leadership arenas) and his book, A Busy Leader’s Guide to Caring Leadership, uniquely position him to break down what it means to lead with care in every context.
Together, they explore what it really takes to build human-centered workplaces where people feel recognized, appreciated, and genuinely supported. They break down both the day-to-day challenges and the powerful impact of leading with care.
Key lessons highlighted in our conversation include:
👉 Caring leadership is about helping people become the best version of themselves, for themselves, not just for the organization.
👉 Trust, psychological safety, and performance all rest on a foundation of care. If people feel cared for, engagement and retention soar.
👉 Caring leadership is accessible to everyone; it costs nothing and isn’t limited by your boss or your org chart. It starts with your daily choices.
👉 Managers can operationalize care through consistent small habits: knowing team members’ names, asking about their lives, and making time for true human connection, not just ticking boxes.
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Connect with Joe:
LinkedIn: https://www.linkedin.com/in/joseph-dicianno-ph-d-mba-ab822668/
Instagram: https://www.instagram.com/joedicianno/
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Connect with Jason:
Website: https://jasonlauritsen.com/
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