How to Start a Difficult Conversation Without Making It Worse

How to Navigate Difficult Conversations That Build Trust
Join communication coach Nicole Paul as she reveals why we avoid difficult conversations and how to transform them into relationship-building opportunities. Learn the critical difference between directives and dialogue, why treating hard conversations as one-offs is a mistake, and how to invite (not ambush) people into challenging discussions. She also reveals why conversations create change even when they don't go as planned, offering hope for anyone who's been avoiding an important discussion.

Perfect for parents, managers, and anyone who's been putting off a conversation that matters. Learn how to move from avoidance to action with confidence and compassion, and discover why difficult conversations can actually strengthen your most important relationships.