How to Humanize Your Brand Voice on Social (Even with AI)

Let’s talk about the thing that’s slowly killing your social media engagement: robotic replies.

Automation is efficient. AI is fast. But if your tone sounds like a bot, you’re missing the real opportunity: connection.

In this episode, I’m sharing The Humanization Reset. It’s a 5-step framework to make your brand sound more like a person (yes, even when using macros, templates, and AI tools). You’ll learn how to:

1. Lead with empathy instead of instructions
2. Mirror energy like a human, not a system
3. Add just the right amount of brand personality
4. Close conversations in a way that builds trust
5. Use the “Read It Out Loud” Rule to pass the human check

Plus, I’m sharing real before-and-after examples and an action step that will majorly shift how your brand sounds online.

Mentioned in This Episode:

1. eBook: Social Media Customer Service for Beginners
2. Rate the podcast