How to Diffuse Conflict Without Losing Yourself

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Conflict doesn’t have to end in frustration, resentment, or someone “losing.”

In this video, I take you behind the scenes of a real client situation where pushback could have turned into a full-blown conflict — and show you exactly how I resolved it using my Human-to-Human approach.

You’ll learn how to defuse tension, protect relationships, and hold your standards without being pushy, angry, or abandoning yourself.

What we cover:
00:00 — Introduction to Human-to-Human Defusing
02:53 — Navigating Conflict with Empathy
05:49 — Finding Common Ground in Collaboration
12:00 — The Balance of Self-Representation and Collaboration

By the end, you’ll know how to:

• Turn resistance into collaboration
  
  
• Create understanding without self-abandonment
  
  
• Lead with empathy while still protecting your boundaries
  
  
• Maintain trust in high-stakes client or team relationships
  
  
  

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