How do people ACTUALLY use Claude?

This episode from The SEO Works looks at Anthropic’s latest research, which studied two million conversations with Claude to understand how people are actually using the AI and what it could mean for the broader economy.

The report, called the Anthropic Economic Index, introduces a new way to measure AI’s impact on the economy. It breaks down AI use by task complexity, user skill level, independence, and how often tasks are completed successfully.

The data shows that AI helps speed up work that already requires a high level of skill, however there is the chance for more inaccuracy. But it still finds it hard to manage complex tasks that take a long time to complete.

There’s a split in how it’s used around the world. In wealthier countries, Claude is often used for group work and collaboration. In less wealthy regions, it’s more commonly used to support learning.

The research also raises concerns that AI could reduce the need for skilled jobs by automating them. But the overall effect depends on how reliable the models are, and how widely they’re used in different places.

The report is here: https://assets.anthropic.com/m/218c82b858610fac/original/Economic-Index.pdf