How Remote Teams Are Fixing Healthcare’s Burnout Crisis | Beth Lachance

Guest:

Beth Lachance

Host:

Melissa Aarskaug

Episode Overview:

The healthcare burnout crisis is real and getting worse. Staff shortages, administrative overload, and rising operational costs are pushing medical professionals to the edge.

In this episode of Executive Connect, Beth Lachance, CEO of Global Medical Virtual Assistance (GMVA), shares how remote teams are helping medical practices regain balance, restore patient care, and scale sustainably.

From redefining “outsourcing” to rebuilding culture across continents, Beth explains how insourcing remote medical talent is transforming the future of healthcare.

If you want to understand how to combine human touch, efficiency, and innovation, this episode is your blueprint for leading through disruption.

What You’ll Learn:

• Why burnout and staff shortages threaten modern healthcare

• How remote medical teams are closing the operational gap

• The truth about virtual assistants and the “outsourcing” myth

• How to build culture, accountability, and retention globally

• The balance between AI automation and human connection

• The three biggest takeaways for medical leaders in 2025

Chapters:
00:00 | Healthcare’s Burnout Crisis: Why It’s Getting Worse
01:16 | From Athlete to Healthcare CEO: Beth’s Journey
03:46 | Seeing the Need and Launching GMVA
05:48 | How COVID Proved Remote Staffing Works
07:22 | Breaking the Stigma Around Virtual Assistants
09:54 | Building Culture and Accountability Across Borders
12:23 | Servant Leadership in a Global Workforce
13:12 | The Difference Between Outsourcing and “Insourcing”
15:51 | Simplifying Operations with the Paint-By-Number Method
17:30 | The Staffing Shortage: What’s Next for Healthcare
19:33 | AI, Human Touch, and the Future of Patient Care
23:16 | Top 3 Takeaways for Medical Leaders
25:51 | How to Choose the Right Partner
26:41 | How to Connect with Beth Lachance

Connect With Beth:

Website → www.gmva.com
Schedule a Strategy Session → Book Here

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