In this episode, we are joined by Amol Nirgudkar to tackle one of the biggest challenges in modern dental practices: maintaining a steady flow of high-value patients and maximizing appointment scheduling efficiency. We explore how digital marketing and direct-to-consumer strategies have transformed patient acquisition while uncovering pitfalls like missed calls—25-30% of which go unanswered during business hours—and low scheduling rates, with only 55-60% of calls leading to appointments. Our guest shares actionable insights on boosting these numbers to 80-85% using tools like AI, ensuring the right patients fill your schedule without compromising your practice’s fit.

@02:32 - Unaddressed Issues in Dentistry: Patient Flow & Missed Calls
@05:14 - Training AI to Identify Call Issues & Improve
@12:31 - Leveraging DSO Patients
@18:00 - Identifying the Right vs. Wrong Leads
@25:52 - Using Data to Achieve Success
@28:17 - Understanding Costs

Connect with Dr. Tarun Agarwal,DDS

LinkedIn : https://www.linkedin.com/in/tbonespeaks/

Facebook: https://www.facebook.com/tbonespeaks

Tiktok: https://www.tiktok.com/@tbonespeaks

Instagram: https://www.instagram.com/tbonespeaks

Who is Dr. Tarun Agarwal?

Dr. Tarun Agarwal, DDS is considered one of the top dentists in the country. He is a recognized speaker, author, and dental leader. He has been featured on CBS, NBC, ABC, FOX, and News 14 Carolina. Dr. Agarwal has been awarded '40 under 40' Business Leaders by the Triangle Business Journal.

He is regularly invited to teach other dentists around the world and recently built a training center within the practice dedicated to sharing his expertise.

Most importantly he is a dedicated father of three wonderful children. His biggest accolade was being voted 'Best Dad in the World' by 2 of his 3 kids.