Hospitality Next Podcast Por Sal Capizzi arte de portada

Hospitality Next

Hospitality Next

De: Sal Capizzi
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Hospitality Next is where the future of hospitality takes shape. Hosted by Sal Capizzi, SVP of Growth & Marketing at Trybe, the show brings together the innovators, operators, and disruptors redefining hotels, spas, and guest experience. From wellness to technology, revenue to retention, each episode explores what’s next in hospitality and how leaders are building smarter, more connected brands for the modern traveler.

Hospitality Next 2026
Ciencias Sociales Escritos y Comentarios sobre Viajes
Episodios
  • Hospitality Next: Dr Rik van Leeuwen - Unlocking The Single Guest Profile
    Apr 6 2026

    In this episode of Hospitality Next, Sal sits down with Dr. Rik van Leeuwen, VP of Customer Operations at Ireckonu, to explore how data is reshaping the future of hospitality. From breaking down data silos to building a true “single guest profile,” Dr. Rik shares how hotels can turn fragmented systems into actionable intelligence that drives both personalization and performance.

    The conversation dives into AI, predictive analytics, and the real-world challenges of implementing data strategies that teams can actually use day-to-day. If you’re thinking about how to unlock the full value of your tech stack and create smarter, more connected guest experiences, this episode is a must-watch.

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    18 m
  • Hospitality Next: Emmanuel Arroyo - The New Wellness Era
    Feb 24 2026

    In this episode of Hospitality Next, Sal sits down with Emmanuel Arroyo, global wellness leader at Rosewood Hotel Group, to explore how wellness is evolving from a spa offering into a defining pillar of luxury hospitality. From designing holistic guest journeys to leveraging data, personalization, and cultural authenticity, Emmanuel shares how leading brands are rethinking wellness experiences to drive deeper connection, loyalty, and long-term value. Tune in for a forward-looking conversation on leadership, innovation, and what the next era of wellness travel looks like heading into 2026.

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    21 m
  • Hospitality Next - Kent Richards: Personalizing Spa Operations
    Jan 19 2026

    Sit down with spa and wellness industry veteran Kent Richards, founder of World Wellness Global, to explore where wellness hospitality is heading next. From operational excellence and guest experience to personalization, leadership, and the role of technology, Kent shares what it takes to build wellness programs that feel deeply human while still delivering performance, plus what hotels need to rethink as expectations evolve into 2026.

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    33 m
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