Hector Martinez - Head of Insurance - John Hancock Part 2

In this episode of CBS Spotlight, Hector Martinez from John Hancock discusses the transformative impact of generative AI in the insurance industry and elaborates on John Hancock's unique approach to behavioral insurance through the Vitality program. He highlights how this program encourages clients to engage in healthier lifestyles while also providing life-saving medical technology and emphasizes the importance of leveraging technology without replacing human advisors. Hector expresses the vision to cover as many lives as possible and make a lasting difference for clients.