Why do some teams seem to click instantly while others misfire — even when everyone speaks the same language?

In this episode, we unpack how cultural differences influence communication styles, feedback, decision-making, and even silence. From Edward T. Hall’s theory of high-context vs. low-context cultures to surprising real-life misunderstandings, we explore what happens when people from different cultural backgrounds try to work together — and how to do it better.

We’ll talk about:

• Why “yes” might mean “no” (and vice versa)
• Why directness can feel rude — or refreshing
• How cultural blind spots show up in teams
• Simple tools to navigate complexity, build trust, and avoid unnecessary friction

Whether you're leading a global team, working in a multicultural environment, or just curious about how culture silently shapes our conversations — this one’s for you.

🌍 Explore your own cultural profile here:
👉 Hofstede Insights – Compare Countries

In this episode of Hearing the System with Maik & Juan, we share our perspectives on the many facets of leadership. We discuss what leadership really means beyond holding authority and how it involves inspiring and guiding people toward a shared vision. We explore the qualities of a good leader, such as courage, empathy, and accountability, and talk about how these traits can be developed through continuous learning and self-awareness.

We also consider the different contexts in which leadership is applied—whether in organizations, NGOs, or communities—and how each setting may require a unique approach. Additionally, we discuss the importance of leadership in achieving organizational goals, the challenges leaders often face, and the impact they have on team performance.

Join us as we offer our insights and viewpoints on these essential questions, highlighting the vital role of leadership in shaping organisations and teams.

• What do we mean by saying "Meet the people where they are"?
• Why is it important?
• Examples of meeting & not meeting people where they are
• Free flow talk