Discharges for acute care facilities involve multiple inputs from multiple departments and can be chaotic. After the patient reaches a rehab setting or other post-acute care facility, key data about medications, procedures performed, and necessary interventions is often missing. Plus, problems go beyond mere availability of health data. In our recent interview with Hamad Husainy, Chief Medical Officer at PointClickCare, he shares that a discharge "summary" can be hundreds of pages long which makes it hard for a post acute care clinician to process.

PointClickCare, the leading EHR for post-acute care in the U.S., now uses an AI tool called Discharge Intel to create a 1- to 2-page synopsis of the discharge information. The key to being useful, of course, is to capture what Husainy calls "the right information at the right time." Expectations for AI are rising in health care, he says: It has to be 99% accurate, or even more. They work hard to understand what clients need and Discharge Intel is a great example of them listening to customers and providing an AI solution that benefits patients and the post acute care providers.

Learn more about PointClickCare: https://pointclickcare.com/

Healthcare IT Community: https://www.healthcareittoday.com/

Heidi was around for years before LLMs and modern generative AI were developed. According to Chief Medical Officer Simon Kos, Heidi is the world's most used scribe, appearing in 190 countries and 110 languages. Their basic ambient scribe is free of cost, supporting remote and poorly served areas. With generative AI, Heidi now offers an "AI care partner" that automates "the whole clinical workflow journey": injecting context from patient documents before the consultation, infusing evidence that's traceable to high-quality clinical literature as well as local guidelines, filling out the note, doing coding and billing, and even making follow-up calls to patients afterward.

Learn more about Heidi: https://www.heidihealth.com/

Healthcare IT Community: https://www.healthcareittoday.com/

One-fifth of all the health care institutions in the U.S. were involved in mergers and acquisitions between 2015 and 2020. Harmony Healthcare IT helps firms through the data management aspect of a merger, especially with data conversion and archiving.

In a a recent interview with Healthcare IT Today, Chief Revenue Officer Sharon Cook points out that acquiring companies are hoping to achieve cost reductions that go beyond merely reducing administrative staff and computer systems. They require "synergy" between the two merging companies, and that requires them to merge their data accurately.

Learn more about https://www.harmonyhit.com/

Healthcare IT Community: https://www.healthcareittoday.com/

Ruben Amarasingham, MD, Chief Medical Officer at Smarter Technologies, is often asked by medical students whether they're in the right profession. He responds that we may be entering a "golden era" for practicing medicine, thanks to AI.

In the age of generative AI, it can follow clinical sessions and produce doctors' notes; AI can also automate much of the frustrating and time-consuming tasks related to revenue cycle management. But now AI can do much more by combining work on notes (the frontend) and RCM (the backend); this is the area where Smarter Technologies's SmarterNotes operates.

Learn more about Smarter Technologies: https://www.smartertech.com/

Healthcare IT Community: https://www.healthcareittoday.com/

There is a lot of talk about staffing shortages and cost pressures in the health care industry. But Scott Gildea, Executive Vice President, Managed Services at Optimum Healthcare IT, has found that one challenge the providers have is just keeping up with the "cycle of innovation." He charactizes the technology of health care as being in a "constant state of innovation" that forces on providers a "constant state of implementation."

In a recent interview with Healthcare IT Today, Gene Scheurer, Founder and CEO at Optimum Healthcare IT, and Gildea explain how the company is helping hospitals and health systems free their staff to focus on strategic change by creating a managed services platform—a Center of Excellence—that can take on routine operations and maintenance near shore in Costa Rica.

Learn more about Optimum Healthcare IT: https://optimumhit.com/

Healthcare IT Community: https://www.healthcareittoday.com/

In this video, we hear about trends and future expectations in health IT from LaDonna Worrell, Senior Director of IT Operations at Duke Health and Justin T. Collier, MD, Healthcare CTO North America at Lenovo.

The hospital of the future is coming soon at Duke Health, which is planning to open a brand new facility in North Carolina in three years. Already, according to Worrell, three units at an existing hospital have been designated as "Beta units" (using a term common in computing for products that are not fully tested but are being tried out in real-life production). Some of the products being used there have been designated for the upcoming hospital They also have simulation labs.

Collier listed several exciting technologies that he thinks will be central to health care. Top of the list, of course, is AI, which he prefers to call "assistive intelligence." Statistics report that the healthcare industry is adopting AI at twice the rate of other industries.

Learn more about Lenovo: https://techtoday.lenovo.com/us/en/solutions/healthcare

Learn more about Duke Health: https://www.dukehealth.org/

Healthcare IT Community: https://www.healthcareittoday.com/

Ryan Howells, Principal at Leavitt Partners, envisions a wholesale move by the health IT industry to open standards, health care providers moving data from the EHR into their own data centers for more flexibility in AI use, patients sharing the insurance information with providers without paper cards, and 93% of prior authorizations requests answered in real time.

In a recent interviw with Howells, we explore the regulatory and technical advances in interoperability that might even kill the clipboard that patients fill out on each visit. And yes, "Kill the Clipboard" is a reference to a paper that Howells and Leavitt Partners published wich many of the ideas expressed in the paper being reflected in CMS' Kill the Clipboard effort.

Learn more about Leavitt Partners: https://leavittpartners.com/

Learn more about the CARIN Alliance: https://www.carinalliance.com/

Health IT Community: https://www.healthcareittoday.com/

AI models look great in validation studies. They clear regulatory review. Then they land in your hospital with different scanners, different workflows, and different staffing realities. That is where performance starts to drift.

In this conversation, Dr. Khan Siddiqui, Founder and CEO of HOPPR, discusses a simple question: Does your AI actually work here? We explore why frozen AI models struggle site to site, how image acquisition differences change AI performance, and why some of the most valuable AI use cases in radiology are operational and financial.

At the center of that discussion is what he calls an AI Foundry. Instead of shipping another fixed model, the Foundry gives health systems and radiology teams the infrastructure to fine-tune models against their own data, protocols, and risk thresholds. It shortens the path from idea to deployment and allows organizations to build solutions for problems that may exist in only one department. In other words, AI designed for a market of one.

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Learn more about HOPPR at https://www.hoppr.ai/

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