In this Health Pilots x In the Arena with NOW crossover episode, members of the BLOOM Clinic team at UCSF Benioff Children’s Hospital Oakland share how reflective supervision is helping them show up stronger for themselves, for each other, and for the families they serve. Hear as they discuss the emotional weight of pediatric primary care, the healing potential of reflective spaces, and how this trauma-informed, team-based model is helping to restore trust in healthcare, especially for Black families. Their story is one of mutual care, vulnerability, and collective strength.

Some key themes discussed in this episode:

✔ Reflective supervision as a relational, strength-based practice
✔ Addressing vicarious trauma and emotional burden among healthcare providers
✔ Creating space for healing, not just for families but care teams
✔ Restoring trust in medical settings for Black families and historically excluded communities
✔ Team dynamics and shared accountability in a trauma-informed model
✔ Challenges in integrating reflective supervision: time, resources, and cultural norms
✔ The parallel process: “being held to hold”
✔ Vision for BLOOM and the potential for replication across the country

Resources & links:

• Check out Vital Village Networks and their work in child wellbeing
• Learn more about CCI’s Resilient Beginnings Network

Listen + subscribe to In the Arena with NOW and Health Pilots for more community-centered conversations whether on Apple Podcasts, Spotify, or wherever you listen!

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🎙Podcast production services by Wayfare Recording Company

© 2025 Center for Care Innovations. All Rights Reserved.

In this Health Pilots x In the Arena with NOW crossover episode, we dive into the transformative work of Petaluma Health Center’s Point Reyes and Bolinas sites. Joined by Judith Bravo and Christina Gomez-Mira, this conversation unpacks their participation in CCI’s Resilient Beginnings Network and their collaboration with Vital Village Networks.

Together, they reflect on what it takes to build a more equitable, trauma-informed healthcare space for patients and for staff. From addressing power dynamics within the clinic to deepening engagement with their rural Latino community, they share key moments of growth, learning, and challenge.

Some key themes discussed in this episode:
✔️ Defining dignity-centered care – What does it mean in practice?
✔️ Overcoming internal inequities – Navigating power dynamics and fostering a culture of mutual respect.
✔️ Building trust in historically underserved communities – Strengthening relationships with Latino agricultural workers.
✔️ Small changes, big impact – How small, collective actions are reshaping clinic culture.

🔗 Resources & Links:

• Learn more about CCI’s Resilient Beginnings Network
• Check out Vital Village Networks and their work in child wellbeing

💡 Listen and subscribe to In the Arena with NOW for more community-centered conversations

💡 Subscribe to Health Pilots on Apple Podcasts, Spotify, or wherever you listen!

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🎙Podcast production services by Wayfare Recording Company

© 2025 Center for Care Innovations. All Rights Reserved.

Embrace change and maintain openness in the journey towards trauma-informed care. 

-It's through this wisdom and guidance that we're excited to bring you a revealing and heartfelt interview featuring the Highland Hospital pediatrics team. Delving into understanding adverse childhood experiences (ACEs) and trauma's impact on health, you'll hear each care team member offer insights on implementing ACEs screening and supportive measures, reflecting on hurdles overcome and collective milestones achieved.

As one of the exemplary teams that are part of the Resilient Beginnings Network (RBN), Highland Hospital Pediatrics invited Health Pilots to host this conversation with them in-person at their facility in Oakland, California – gathered around the table to openly share and unpack their journey through this program with their coach and medical director of RBN, Dr. Dayna Long. Take in the valuable lessons they learned individually and as a care team - and the unique, transformative impact of the Resilient Beginnings model on patient care.

Learn more about the people, places, and ideas in this episode: 

• "What are adverse childhood experiences (ACEs)?"
• Pediatric ACEs and Related Life Events Screener (PEARLS)
  • Example of PEARLS tool (for screening children)
• Visit Highland Hospital, Alameda Health System - Alameda Health System’s flagship, with 236 inpatient beds; a renowned regional trauma center; nationally recognized medical and clinical teaching and research; and state-of-the-art primary, specialty, and multi-specialty care. Its new Acute Care Tower is host to topflight maternal child services and other advanced care.
• Embracing Staff Training To Help Patients With Trauma - related article featuring the pediatric care team at Highland Hospital within Alameda Health System (March 2023)
• More on Resilient Beginnings Network (RBN), a Center for Care Innovations learning program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thrive.
• HOPE Framework, or Healthy Outcomes from Positive Experiences can ease toxic stress and help children and youth grow into more resilient, healthier adults. HOPE identifies ways that our communities and systems of care can better ensure that all children have more positive experiences and that all families have support to nurture and celebrate their strengths. The Four Building Blocks of HOPE are composed of key positive childhood experiences (PCEs). The sources of those experiences and opportunities are the foundation for healthy childhood development.

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🎙Podcast production services by Wayfare Recording Company

© 2023 Center for Care Innovations. All Rights Reserved.