What does it truly take to build a successful business in an ever-changing world?

In this insightful episode, Peter Salerno welcomes Michael Santagata, a highly experienced building designer and draftsman, to unpack the realities of working in a complex and highly regulated industry.

With decades of experience behind him, Michael shares how the building landscape has evolved significantly over the years.

What was once a more straightforward process has now become increasingly driven by compliance, council regulations, and environmental considerations. These challenges have reshaped how businesses operate and forced many professionals to continuously adapt.

A key theme throughout the conversation is resilience and adaptability.

Michael explains how staying informed, evolving with industry changes, and maintaining a practical mindset are essential to long-term success.

Rather than resisting change, successful business owners learn to work with it—finding smarter, more efficient ways to deliver value to their clients.

Peter and Michael also explore broader business lessons that extend beyond construction.

From trusting your instincts and maintaining a positive mindset to investing in people and building strong relationships, this episode delivers powerful insights for anyone in business.

It reinforces the idea that success is not just about profit, but about building something sustainable, meaningful, and enjoyable.

Host: Peter Salerno

Mobile: ‭0408 811 567‬

Email: petersalerno.austalk@gmail.com

Guest: Michael Santagata

Michael Santagata is an experienced building designer and draftsman with over two decades in the industry. As the owner of Grand Vision Design, he specialises in residential, commercial, and industrial building plans, guiding clients through design, approvals, and compliance processes.

With a builder’s licence and accreditation as a professional in building assessment, Michael brings a wealth of practical knowledge and real-world experience. He is passionate about helping clients navigate complex regulations while delivering innovative, efficient, and high-quality design solutions.

Office Phone: (08) 8364 4480

Producer: Ron Fiedler, Podcast City

In business, success rarely comes from a single breakthrough moment. More often, it is the result of consistent leadership, strong values, and a commitment to delivering genuine service.

In this episode of Happy Business Radio, Peter Salerno welcomes Paul Rowse from ServiceFM to discuss the realities of building and leading a growing organisation in the facilities management sector.

Paul shares the story behind ServiceFM and how the business has evolved into a major player in facilities management and property services. At its core, the company’s success has been driven by a simple but powerful principle — putting service first. By focusing on reliability, professionalism, and long-term relationships, ServiceFM has built trust with clients across industries.

Throughout the conversation, Paul reflects on the challenges that come with scaling a service-based business.

From recruiting and leading teams to maintaining operational consistency across multiple sites, he explains how leadership and culture play a crucial role in sustainable growth.

Building the right team, empowering people to perform at their best, and maintaining clear systems and processes are key ingredients for success.

Peter and Paul also explore the broader business lessons that come from working in industries where service quality directly impacts reputation.

The discussion highlights the importance of accountability, continuous improvement, and staying focused on delivering value to customers.

This episode is a powerful reminder that great businesses are built not only on strategy and systems, but on the people who bring those systems to life.

For business owners, entrepreneurs, and leaders, Paul’s insights offer practical wisdom about building organisations that grow steadily while maintaining strong values and a clear sense of purpose.

Host: Peter Salerno

Mobile: ‭0408 811 567‬

Email: petersalerno.austalk@gmail.com

Guest: Paul Rowse from Service FM

Paul Rowse is a senior leader at ServiceFM, one of Australia’s leading facilities management and property services companies. With extensive experience in operations, leadership, and service delivery, Paul has played an important role in helping the organisation grow into a trusted partner for businesses across Australia. Known for his focus on people, systems, and service excellence, Paul brings practical leadership insights gained from years of building and managing high-performing teams.

Producer: Ron Fiedler, Podcast City

What does success really mean if you’re not happy?

In this heartfelt episode of Happy Business Radio, Peter Salerno welcomes Evan Jackson — a respected insurance broker, leader, and mentor — for a raw, inspiring conversation about happiness, purpose, and showing up fully in business and life.

Evan shares the defining moment when he walked away from a high-powered corporate role, not because he failed, but because he wasn’t happy.

With nothing more than conviction, values, and belief in himself, he built what has become one of Australia’s most respected insurance brokerages — earning Large Broker of the Year and leading a team of more than 35 people.

Together, Peter and Evan explore what it truly means to lead: understanding risk, building teams around shared values, letting go of ego, and measuring success by effort rather than outcomes.

Evan’s stories — from coaching underdog soccer teams to mentoring staff — reveal a powerful truth: people thrive when they feel valued, purposeful, and aligned with what they do.

This episode is a reminder that business isn’t just about profit, policies, or performance — it’s about people, purpose, and creating a life you actually enjoy.

If you’ve ever questioned your path, felt stuck in a role that no longer fits, or wondered what success should really look like, this conversation will stay with you long after it ends.

Host: Peter Salerno

Mobile: ‭0408 811 567‬

Email: petersalerno.austalk@gmail.com

Guest: Evan Jackson, Guardian Insurance Brokers

Evan Jackson is an award-winning insurance broker and business leader with decades of experience helping businesses understand and manage risk.

After walking away from corporate life to build his own brokerage, Evan grew his business into one of Australia’s most respected firms, recently recognised as Large Broker of the Year.

Known for his honesty, leadership philosophy, and people-first approach, Evan believes success begins with happiness, effort, and integrity.

Website: https://guardian.com.au/team-evan-jackson/

Producer: Ron Fiedler, Podcast City