Handling Customer Damage The Right Way | Trailer Hustle Podcast Episode 004

In this episode, Justin breaks down one of the toughest parts of renting trailers: customer damage. We talk about how to handle it professionally, how to charge for it, and the tools you can use to keep customers accountable from start to finish.

Justin also shares a recent real-world example involving damage to his own utility trailer and walks through exactly how the conversation with the customer went. It’s a practical, no-nonsense look at protecting your equipment, your business, and your sanity.

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Song: Avatar

Artist: Kia

Music by: CreatorMix.com