Handling Client Objections Like a Pro • BEP 152
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In this episode of the Business English Podcast, Rob shares a dramatic tale of a million-dollar deal negotiation in Warsaw, illustrating the power of a secret three-step language formula.
Key tips like mirroring objections, suggesting hypothetical solutions, and adjusting proposals turn potential deal-killers into opportunities. By mastering these strategic phrases, listeners can enhance their sales conversations, maintain composure under pressure, and ultimately increase their success in high-stakes business environments.
00:00 The High-Stakes Boardroom Drama
01:19 The Secret Three-Step Language Formula
01:58 Eddie's Big Pitch: A Case Study
04:00 Handling Objections Like a Pro
07:02 The Magic Phrases for Negotiation
09:27 Principles to Never Freeze Up
10:52 Final Thoughts and Takeaways