In this lively episode of HVAC Full Blast, Mary and Stephen sit down with Allison Lincks for a candid conversation about breaking stereotypes, leadership in the trades, and building an HVAC dream team. Amidst real-life background noise and business banter, Allison shares her journey from customer service rookie to operations manager—proving talent trumps titles and that women bring serious power to the HVAC industry. Whether it’s navigating jobsite dynamics, hiring for heart (and clean vans!), or learning the value of communication over complicated systems, this episode offers laughs, lessons, and inspiration for pros across the trades.

Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

Want to reach out to us? Email us at hvac_full_blast@tranetechnologies.com.

Tips, mistakes, and stories from the field—this episode of HVAC Full Blast tackles how to run meetings that actually get results. Whether you’re in sales, service, or management, discover the secrets for getting to decisions, building trust, and escaping the dreaded “this could’ve been an email” feeling. No rambling, just actionable advice and real talk!

Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

Want to reach out to us? Email us at hvac_full_blast@tranetechnologies.com.

Mary Carter and Steven Ross welcome stress physiologist, author, and keynote speaker Dr. Rebecca Heiss for an honest, energetic chat about handling stress in the home services industry. Think stress hurts your performance? Think again!

Dr. Heiss reveals why stress is actually the secret ingredient to success...when you learn how to harness it. From managing unexpected HVAC emergencies to dealing with sales pressure, customer relationships, and even personal slumps, we dive deep into the mindset shifts and actionable habits that help anyone—from contractors to sales reps—turn high-pressure moments into powerful motivators.

Get practical advice, hilarious real-world stories, and science-backed strategies you won’t find anywhere else. Whether you're dealing with tough customers or tough days, this episode is your guide to staying cool, keeping your momentum, and thriving when it counts. Plus, hear about building confidence, overcoming imposter syndrome, and finding meaning in the daily grind.

Hit subscribe for more industry insights, stories, and expert interviews—and let’s blast off together!

Disclaimer:

The information shared in this podcast is for general informational purposes only and is not intended as medical or mental health advice. We are not medical experts, doctors, or licensed mental health professionals. If you are seeking medical or mental health advice, diagnosis, or treatment, please consult a qualified healthcare provider. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding your health or a medical condition.

Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

Want to reach out to us? Email us at hvac_full_blast@tranetechnologies.com.