Episodios

  • Chair to Chair: Jon Youse, Regional Groups Chair

    Chair to Chair: Jon Youse, Regional Groups Chair
    Apr 16 2026
    In this episode of HETMA Presents… Chair to Chair, Erin Maher-Moran sits down with HETMA Regional Chair Jon Youse of Ivy Tech Community College for a thoughtful conversation about self-advocacy, career growth, and learning to speak up for yourself even when it does not come naturally. Framed around the monthly theme, “Need for Speed: Self-Advocating,” Jon shares his path into higher education technology, from college TV production and early AV work to managing campus technology in the community college environment. Along the way, he reflects on what it means to work in a setting where resources are limited, priorities are practical, and success often depends on doing the best you can with what you have.
    The conversation also highlights Jon’s work as HETMA’s Regional Chair, where he helps coordinate road shows that bring networking, professional connection, and industry engagement directly to higher ed professionals in their own regions. Erin and Jon talk about mentorship, patience, continuous learning, and the importance of documenting your accomplishments so others can better understand your value. It is a grounded and honest discussion about advancement that does not rely on bravado, but instead on preparation, consistency, and a willingness to raise your hand when opportunity appears.
    Topics Discussed
    • Jon Youse’s path from college TV production into higher education AV and technology
    • The realities of supporting technology in a community college setting
    • Why self-advocacy can feel uncomfortable for quieter professionals
    • Asking for the support and staffing needed when responsibilities expand
    • How being rifed during the pandemic changed Jon’s perspective on professional value
    • The importance of documenting accomplishments before asking for advancement
    • Why higher ed professionals should take advantage of tuition benefits and continuing education
    • The role mentorship plays in career growth and leadership development
    • How HETMA road shows create regional connection and community
    • Jon’s long-term vision for more consistency and refresh planning in campus AV systems


    Connect with Jon Youse
    Email: regionalgroups@hetma.org

    Connect with Erin Maher-Moran
    Email: ErinMaherMoran@hetma.org
    LinkedIn: https://www.linkedin.com/in/erin-maher-moran/

    Join the conversation at community.hetma.org

    This show is a production of Higher Ed AV Media. Visit www.HigherEdAV.com for new content every day.
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    48 m
  • Jackie Young: Innovation is Not Optional

    Jackie Young: Innovation is Not Optional
    Mar 19 2026
    This episode is a deep dive into a joint AVIXA and Logitech research effort focused on the lived technology experience in higher education. Host Ryan Gray speaks with Jackie Young, who leads global marketing for Logitech for Education, about why Logitech invests in human centric research and what the survey surfaced about the connection between classroom technology and overall institutional reputation.

    They discuss what it means when hybrid course expectations outpace room performance, why faculty satisfaction shows up as a defining success metric for AV and IT leaders, and how seemingly small friction points can ripple into student and faculty decisions about whether they stay. The conversation closes with a practical set of pillars from the research and a reminder that future ready planning starts with reliability and intuitive setup today.

    Topics Discussed
    • Who was surveyed and why Logitech partnered with AVIXA
    • Why technology experience shapes institutional perception and reputation
    • Innovation is not optional and what that means for campus roadmaps
    • The hybrid expectation gap and common weekly or daily faculty challenges
    • Faculty satisfaction as a primary success metric for AV and IT leaders
    • Designing rooms for five minute setups and low stress teaching flow
    • Retention risk when technology fails and why it matters financially
    • Budget storytelling with numbers and the maintenance and replacement reality
    • Flexibility, reliability, and insight as planning principles for learning spaces
    • The three pillars: high quality video, crystal clear audio, intuitive setup

    Download the research infographic: https://www.logitech.com/en-us/education/education-center/infographic/avixa-research-av-technology.html

    Host
    Ryan Gray
    ryan@higheredav.com
    https://www.linkedin.com/in/ryanagray
    www.HigherEdAV.com

    Guest
    Jackie Young, Logitech for Education
    https://www.linkedin.com/in/jackie-boyle-young/

    This show is a production of Higher Ed AV Media. Visit www.HigherEdAV.com for new content every day.
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    22 m
  • Chair to Chair: Andy Vogel, Communications Chair

    Chair to Chair: Andy Vogel, Communications Chair
    Feb 27 2026
    In this Chair to Chair conversation, Erin Maher-Moran welcomes Andy Vogel from The Ohio State University, HETMA’s Communications Chair, for a candid look at what it really takes to keep a fast growing professional community informed, connected, and genuinely engaged. Andy shares how his career started in the trenches of campus support, including managing high pressure student media workflows, before expanding into central AV support and eventually instructional design inside the College of Engineering.

    From there, the episode zooms out to the craft of communication in higher ed technology: why usability and peer proof often beat raw specs, how to explain tech value to non technical stakeholders, and why partnerships with teaching and learning centers can unlock real faculty adoption. Anchored to the month’s theme of leveling up, Andy reflects on building confidence through presenting, staying curious through ongoing learning, and using vulnerability and transparency as a practical leadership skill.

    Topics Discussed
    • Andy’s path from campus AV and classroom support into instructional design
    • How HETMA connections grew out of virtual conference involvement during 2020
    • Why the Communications Chair role blends newsletters, partners, social, and storytelling
    • Translating technical features into value statements that resonate with end users
    • The outsized power of peer institutions, case studies, and social proof
    • Communicating technology investments through teaching impact, not shiny gear
    • Practical ways to get faculty into training, including partnering with teaching and learning centers
    • A real world lesson on requirements gathering and why people ask for one thing but mean another
    • Leveling up through presenting, starting virtual, then moving into in person formats
    • Authentic community storytelling through nuance, listening, and self critique

    Erin Maher Moran
    ErinMaherMoran@hetma.org
    https://www.linkedin.com/in/erin-maher-moran/

    Andy Vogel, The Ohio State University
    vogel.234@osu.edu
    https://www.linkedin.com/in/andy-vogel/

    Join the conversation at community.hetma.org

    This show is a production of Higher Ed AV Media. Visit www.HigherEdAV.com for new content every day.
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    41 m
  • #Roadto10K and This Month in Higher Ed AV: Live at the HETMA Virtual Conference

    #Roadto10K and This Month in Higher Ed AV: Live at the HETMA Virtual Conference
    Feb 25 2026
    Recorded live as the Friday keynote session on Day 3 of the HETMA Virtual Conference, this hybrid episode combines #Roadto10K and This Month in Higher Ed AV into one fast moving conversation. The panel starts with the month’s community theme, Time to Level Up, sharing what each person has improved over the past year, what the turning point looked like, and how they decide what is worth learning deeply versus what only requires functional competence.

    The second half pivots into a timely industry discussion sparked by an AV Magazine piece that framed growing education AV spend as wasteful and trend driven. The panel unpacks why the tone landed as dismissive, why combining K 12 and higher ed as one story leads to bad conclusions, and how real higher ed purchasing is shaped by governance, accessibility, security, procurement, and lifecycle realities. The discussion also stresses the importance of a healthy feedback loop between campuses, manufacturers, integrators, and the rest of the channel, plus a reminder that burnout helps nobody and stepping away can be part of staying effective.

    Topics Discussed

    Live hybrid format and why these two monthly shows were merged for the keynote
    Tim’s role change to Rutgers Newark and leveling up leadership, mentoring, and networking knowledge
    Britt’s classroom design growth and the hidden skill of time blocking and patience
    Gina’s leadership evolution: facilitation over fixing, plus guiding questions as a coaching tool
    The 80 percent mindset and why progress and learning can beat perfectionism in real operations
    Choosing what to learn deeply based on role, direction, and passion, including learning purely for joy
    Neurodivergence, hyperfocus, and the flip side of overwhelm and freeze, plus self awareness about learning style
    Tackling discomfort: imposter syndrome, returning to the classroom, and using external accountability
    Personal documentation and knowledge transfer as an emotional hurdle, and the parallel to workplace continuity
    The AV spending controversy, the AVWeek discussion, and HETMA’s published response pushing back on the framing

    Articles Discussed:
    Original article: https://www.avinteractive.com/news/systems-design-integration/are-educational-institutions-wasting-their-money-on-av-14-01-2026/
    Discussion on AVWeek: https://www.youtube.com/watch?v=-FLQnVhkwlA
    HETMA response op ed: https://www.avnation.tv/2026/02/04/oped-higher-ed-is-not-wasting-money-on-av-but-we-are-tired-of-being-talked-down-to/

    Join the conversation at community.hetma.org

    Host: Ryan Gray
    LinkedIn: https://www.linkedin.com/in/ryanagray/

    Panel Britt Yenser
    LinkedIn: https://www.linkedin.com/in/britt-yenser/
    Tim Van Woeart LinkedIn: https://www.linkedin.com/in/tim-van-woeart-cts-45416826/
    Gina Sansivero LinkedIn: https://www.linkedin.com/in/gina-sansivero/

    This show is a production of Higher Ed AV Media. Visit www.HigherEdAV.com for new content every day.
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    58 m
  • Special: Best Of ISE 2026

    Special: Best Of ISE 2026
    Feb 21 2026
    Recorded live from the HETMA booth at ISE 2026, host Joe Way guides a rapid fire wrap up of what mattered most on the show floor and why this year felt like a turning point for higher ed AV on a global stage. The conversation keeps circling back to the same throughline: community, representation, and practical solutions that help campus teams do more with the same or do more with less.

    Along the way, the group calls out standout ideas and moments from key exhibitors including Crestron, Panasonic, Inogeni, ScreenBeam, Logitech, Biamp, Vizrt, Zoom, PlexusAV, Uniguest, Igloo Vision, Netgear, Epiphan, Diversified, Shure, CDW, XTEN-AV, and PSNI, plus broader show forces like AVIXA, ISE, Nexxt and SAVE. Expect a mix of product takeaways, industry direction, and a lot of booth energy as HETMA closes out the week and looks ahead to an even bigger return.

    Topics Discussed
    • Why ISE 2026 felt like a global inflection point for HETMA and higher ed AV
    • Booth based community building and what people were asking for in person
    • Crestron booth approach and the idea of curated, role based tours
    • Panasonic highlights and why projection and short throw still matter on campuses
    • Inogeni, ScreenBeam, and Logitech as signals of where collaboration and capture are heading
    • Biamp presenter lift and the push toward faster commissioning and auto tuning in learning spaces
    • Vizrt plus Zoom and what lightweight broadcast style production could mean for education teams
    • PlexusAV, IPMX, and the appeal of avoiding vendor lock in for AV over IP strategies
    • Uniguest and the expansion of signage into emergency and campus wide communications
    • Sustainability and SAVE: circular economy, manufacturing accountability, and what comes next

    Join the conversation at community.hetma.org.

    Host:
    Dr. Josiah Way
    LinkedIn: https://www.linkedin.com/in/josiahway/
    X: @JosiahWay

    This show is a production of Higher Ed AV Media. Visit www.HigherEdAV.com for new content every day.
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    1 h y 6 m
  • Special: The State of HETMA 2026

    Special: The State of HETMA 2026
    Feb 20 2026
    HETMA opens the Virtual Conference with a candid State of HETMA conversation led by Board Chair Erin Maher-Moran, joined by board leaders and community voices including Troy Powers, Dustin Myers, Joe Way, Ryan Gray, BC Hatchett, Britt Yenser, Teddy Murphy, and Annie Foster. The panel reflects on what changed over the last year, what is working, where the organization is still stretching, and why the heart of HETMA is still member driven community building.

    The discussion covers growth and global momentum, the impact of roadshows and regional connection, the evolving Education Summit and conference programming, and the push to convert passive followers into active contributors. The group also highlights partnerships, sponsor relationship stewardship, and HETMA’s focus on practical pathways for professional development, including the HEX micro credential concept and mentorship ideas that help more members step into speaking, writing, and leadership.

    Topics discussed
    1. State of HETMA framing: transparency, celebration, vision
    2. Community first identity and volunteer powered momentum
    3. Roadshows and regional meetups as a growth engine
    4. International expansion and the Belgium event
    5. Education programming: virtual conference, Lunch and Learns, Education Summit
    6. Engagement challenge: moving from followers to participants
    7. Practical ways to get involved without it becoming a second job
    8. Sponsor relationship stewardship and deliverables mindset
    9. Partnerships with other orgs and broader industry collaboration
    10. Professional development pathways including HEX micro credential and mentorship ideas


    Join the conversation at community.hetma.org
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    1 h
  • An ISE Special: The Plus Ones

    An ISE Special: The Plus Ones
    Feb 16 2026
    From the HETMA booth at ISE in Barcelona, this special episode flips the mic to the people who usually stay off camera. The plus ones. Spouses and friends who helped run booth life, kept the vibe light, and somehow learned just enough AV language to survive a week on the show floor. Erica Fleming hosts a roundtable with Amy Murphy, Andrea Myers, Jay Matz, and Jessi Taylor calling in from JFK on the way home.

    It is funny, honest, and weirdly insightful. They talk about how they explain their partners’ jobs to normal humans, what they tell attendees who walk up asking for beer, and what it feels like to be part of a community you are adjacent to but still proud of. Then it turns into travel talk, food talk, and a rapid fire tour of Barcelona highlights, with a side quest into what McDonald’s is doing differently in Spain and Portugal.

    Topics Discussed
    • Who the plus ones are and how they ended up running booth life at ISE
    • Trying to describe what AV people do without knowing anyone’s exact job title
    • Classroom tech and support work, from help desk to designing simulation spaces
    • What you say when someone walks up to the booth and just stares at you
    • A plain language attempt at AV over IP and spanning tree issues
    • HDMI vs HDBaseT vs ST2110, and why everyone chooses HDMI
    • Favorite Barcelona moments, including the Banksy Museum and city history
    • Sagrada Familia reactions and the insane craftsmanship at scale
    • Driving in Barcelona, fear levels, and two hour dinners
    • Fast food anthropology: McDonald’s, KFC, Starbucks, and the international menu surprises



    Connect with the Guests
    Erica Fleming
    Amy Murphy
    Andrea Myers
    Jason Matz: https://www.linkedin.com/in/jason-matz-1717836a/
    Jessi Taylor: https://www.linkedin.com/in/jessi-taylor-66407b145/


    This show is a production of Higher Ed AV Media. Visit www.HigherEdAV.com for fresh content every day!
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    24 m
  • Chair to Chair: Stephen Ashby, Education Chair

    Chair to Chair: Stephen Ashby, Education Chair
    Feb 10 2026
    Erin Maher-Moran sits down with Stephen Ashby from Riverside City College, HETMA Education Chair, for a grounded conversation about what it means to start the year with intention in higher ed AV and IT. Stephen shares how a student job in AV turned into a 26 year career, and why the work still feels fresh when the tech, the expectations, and the campus footprint keep evolving.

    They dig into what teams actually need to finish strong, from standards and documentation to training consistency, digital audio fluency, and listening to faculty feedback without defaulting to defensiveness. The key takeaway is timely: the HETMA Virtual Conference is next week, and this episode is both a preview and a nudge to show up for your own growth, plug into the community, and get in the room for the conversations that help you do the job better. s

    Topics Discussed
    • Stephen’s path from UC Riverside student AV work to Riverside City College
    • Why the new year is a useful moment for intentional career reflection in higher ed
    • Team growth, scaling support demand, and the reality of being pulled into projects late
    • Standards, documentation, and why the missing step is usually not the technical one
    • Digital audio upskilling, including Dante and AVB as real team priorities
    • Turning faculty and user feedback into better support instead of background noise
    • What the HETMA Education Chair role actually includes, beyond Lunch and Learns
    • HETMA Virtual Conference preview, including AV over IP, AI, accessibility, monitoring, analytics
    • Why live virtual events still matter when content is available on demand
    • HECS credential progress and how it is meant to support career pathways

    Call to Action
    Register and join the HETMA Virtual Conference happening February 18, 19, and 20, 2026 on Zoom. Registration details are on the HETMA Community.

    Join the conversation at community.hetma.org

    Connect with Stephen
    education@hetma.org
    Education Committee meeting, Thursdays at 12 pm Pacific

    Connect with Erin
    ErinMaherMoran@hetma.org
    LinkedIn, https://www.linkedin.com/in/erin-maher-moran/

    This show is a production of Higher Ed AV Media. Visit www.HigherEdAV.com for new content every day.
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    51 m