Is your influence limited by what—and how—you learn? Most people know reading is “good for you,” but few realize how it can completely change the way you think, operate, and connect in business and life.

Too busy or intimidated to pick up a book? Turns out, you don’t have to be a bookworm to reap the transformative benefits.

Episode Highlights:

01:50 - The only difference between you today and you five years from now are the books you read and the people you're around.

04:31 - People struggle to give meaningful feedback because they don't want to hurt anybody's feelings. And this book just gives you a template for giving feedback in a direct and caring way.

11:08 - It's really about what it means to live a meaningful life and to have some agency and choice.

13:46 - Reading to me is like breathing. I don't think there's a day that goes by that I don't read something.

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Heather Price Consulting

Sabine Robinson

Ready to change the way you connect with others, and create impact that lasts a lifetime? In this conversation, Heather Price explores the overlooked power of handwritten notes with award-winning author Amy Daughters.

In a digital world drowning in fleeting messages, what if the simplest act, putting pen to paper, could transform your personal and professional relationships, boost emotional wellbeing, and drive more referrals?

Episode Highlights:

13:49 - The real plot twist is the person who's writing the notes probably walks away more changed than the person who receives the notes. Because you end up changing the culture of your own heart by doing this. Because you look at the whole rest of the world differently, and you realize that you can spread hope in this world where hope is.

17:55 - Handwriting is a element of our personality that we don't share with any. Anybody anymore. And the great thing about our handwriting is it represents our personality, but we also can't be perfect in our filtered world. We're going to show people our imperfections by using our handwriting.

24:29 - It's a human to human connection, rather a business to a customer connection and there's such value in them.

26:16 - I'm going to step out outside the box and I'm just going to give this a whirl and if it crashes horribly, good for that.

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Heather Price Consulting

Amy Daughters

Is your business stuck competing on price and product, but losing out to competitors who always seem one step ahead? The financial services market is crowded, and standing out feels impossible.

But what if your client experience became your ultimate differentiator—the secret sauce clients rave about and refer? Imagine your services becoming so memorable, clients can’t help but talk about you. Are you missing the simple moves that create “shareable moments” and lead to effortless word-of-mouth growth?

Heather sat down with customer experience expert Dan Gingiss for an energizing conversation on how financial advisors—and anyone who works directly with clients—can cultivate influence and drive referrals through simple, effective customer experiences.

Episode Highlights

05:53 - Now, if you can't figure out what the image is, you don't have a shareable experience yet. But when you do figure out what that image is, you design the experience around that image.

07:02 - Now, if you can't figure out what the image is, you don't have a shareable experience yet. But when you do figure out what that image is, you design the experience around that image.

17:53 - I always make a point of paying attention to people's backgrounds on Zoom because when they got books on the shelf or when they've got different tchotchkes or whatever, I'm paying attention to what those are. Well, this guy had a giant framed Michael Jordan jersey on the wall.

25:35 - if we start off with a referral from somebody who's seen me speak, my close rate is like 90%, right? Those are the easy calls to have because they're already sold on me.

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Heather Price Consulting

Dan Gingiss