Grievances - Part 1

Join Vanessa, Temini and Serena for this first of two episodes on the subject of grievances. The discussion covers why grievances arise, the process to follow and the importance of sticking to this process, who should manage grievances, being objective and the importance of objectivity, common mistakes that managers and sometimes employees make during a grievance process, and how different employees see the grievance process through an EDI lens.

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