GLASKLAR HUB: A conversation with Sarah Morgan

We’re delighted to have bagged the irrepressible Sarah Morgan for the first of this year’s GLASKLAR Hub sessions.

Sarah is something of a communication guru, renowned for her expertise and understanding of this complex area and, somewhat uniquely, how it impacts on everything we do in the optical practice environment. Always entertaining when she speaks in the business environment, Sarah has turned her communication skills and infectious sense of humour into a sideline career as a comedian. 

During this podcast Nick Atkins will talk to Sarah about her career to date and her thoughts on getting communication right and its effect on customer loyalty and retention. They will inevitably also talk about the consequences of getting it even just slightly wrong and how practices can keep on top of training these essential, but often overlooked, skills during the hectic day-to-day demands of running a busy practice. 

Hosted on Acast. See acast.com/privacy for more information.