From Vision Tech to Top Tech: A Friends & Family Success Story

In this episode of Lennox ON AIR, Dave Chatmon and Doug Smiley sit down with dealer Mike Guillen of Hope Heating and Cooling to share the remarkable story that began at Lennox Vision Tech and grew into a defining moment for the BuildATech Friends & Family program. What started as an unexpected introduction between Mike and a young man named Alex quickly became a powerful example of what’s possible when potential meets opportunity—ultimately leading Alex to complete BuildATech as the top technician in his class.

You’ll also hear how BuildATech Friends & Family, supported by Lennox Learning Solutions, is giving dealers a new way to find and develop talent in an industry where technician shortages continue to challenge growth. From the spark that happened at Vision Tech to the long‑term career pathways that follow, this episode offers practical insights for dealers looking to strengthen their teams, invest in emerging talent, and build a workforce that lasts.

Lennox ON AIR is a Lennox Learning Solutions Production.