From Tasks to Agents: Redefining Business Process Automation with Tuhin Chakraborty

What if you could free your team from those repetitive, soul-crushing tasks they've endured for years, not through complex coding, but through AI that learns by observing? This episode features Tuhin Chakraborty, CEO of Mimica AI, discussing the power of task mining to identify exactly where automation can make the biggest human impact.

Key Takeaways

• Task mining offers objective process understanding: Unlike traditional manual methods that rely on subjective viewpoints, task mining provides an objective, data-backed view of processes, leading to clearer insights and easier consensus.
• Task mining is foundational to agentic automation: Understanding current tasks through mining is the first step towards building agentic AI that can learn by observation and reproduce tasks without explicit programming.
• The future of work involves a hybrid human-AI workforce: The immediate future will see humans and AI agents working together, with humans handling complex, intelligent tasks and agents performing routine, mundane activities.