From Surveillance To Smarter Stores With AI

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Cameras don’t just record anymore—they inform, alert, and help teams act before problems get expensive. We sit down with Jeff Corrall Chief Product Officer at March Networks, to unpack how AI-powered video is evolving from security footage to real operational intelligence you can search, measure, and scale without ripping out legacy systems.

Jeff explains why continuous video analysis is costly and how an image-first approach delivers the wins that matter. By capturing snapshots at set intervals or when simple edge analytics detect an event, their platform sends images to the cloud for deeper interpretation. That means retailers catch blocked fire exits before fines hit. Managers get texts when queues spike. Regional leaders track trends across hundreds of sites in real time. And teams can literally “Google” their stores for spills, cash left out, or outdated signage, fixing issues at the speed of a search.

We also dig into the AI3 camera, a 360-degree device that blends people counting, queue monitoring, and traffic flow with traditional video, replacing multiple sensors with one scalable unit. Beyond retail, transit agencies pair passenger counts with payment data to spot revenue leakage, while banks audit promotional compliance by uploading an example poster and finding any branch where it’s still displayed. The near-term horizon is especially exciting: fusing point-of-sale data with AI triggers to calculate conversion, surface anomalies with visual proof, and notify the right person to take action—before customer experience or revenue suffer.

If you care about operational excellence, loss prevention, and smarter use of your existing cameras, this conversation is packed with practical insights. Follow the show, share it with a colleague who owns store ops or security, and leave a quick review to tell us what you’d automate first.

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