In this episode of The Revenue Career Ladder, host Jamie Pagan is joined by Neil Bhuiyan, the founder of HappySelling. Neil’s career trajectory is an insightful story of perseverance and reinvention, transitioning from a young person with a difficult relationship with authority to a leader in sales training and coaching.

Neil opens up about his early work experiences, from his first job in a fish and chip shop to his role in local government, which shaped his approach to problem-solving and customer service. He then shares how his introduction to technology and the SaaS industry marked the start of his journey into tech sales.

Neil details his career progression through multiple roles at companies like Zuora and Showpad, eventually finding his true calling in customer success, where he found fulfillment helping sales teams thrive.

Expect to learn:

• How early work experiences in customer-facing roles built Neil’s resilience and understanding of client needs
• The importance of self-awareness and personal growth in overcoming challenges and finding career direction
• The difference between transactional sales and the value of building lasting client relationships
• Key lessons from Neil's time as an SDR, including how he built pipeline from scratch and navigated the challenges of the startup environment
• Insights into transitioning from sales to customer success and the value of understanding both sides of the business
• The role of leadership and mentorship in helping others develop and succeed in sales
• How Neil used his background in sales to enhance customer success, including strategies for upselling, retention, and working with both sales and marketing teams

Ready to take the next step in your career journey?

Subscribe to Revenue Career Ladder today and start making your professional aspirations a reality.

—

Watch on Stream by Dealfront: https://www.dealfront.com/resources/stream/series/revenue-career-ladder/

Follow Neil Bhuiyan:

LinkedIn: https://www.linkedin.com/in/neilbhuiyan/

Follow Jamie Pagan:

LinkedIn: https://www.linkedin.com/in/jamiepagan/

Connect with us:

LinkedIn: https://www.linkedin.com/company/dealfront/

Facebook: https://www.facebook.com/getdealfront/

Instagram: https://www.instagram.com/getdealfront/

TikTok: https://www.tiktok.com/@dealfront

X: https://x.com/getdealfront

YouTube: https://www.youtube.com/@dealfront