From Art Student to Tech Leader: The Unexpected Journey of Sally NG, Delivery Director at RSA

In this week's episode of Beyond the Desk, Mark Thomas sits down with Sally Ng, Change and Technology Delivery Director at RSA. Sally shares her remarkable journey - from arriving in the UK as a child with no English language skills, to becoming a leading force in transformation delivery within one of the UK's most historic insurers.

We explore her early creative passions, how growing up in a family-run Chinese takeaway instilled a fierce work ethic, and the pivotal moment she swapped a future in art for a career in technology. Sally talks candidly about her time in consulting at Accenture, her transition into industry with QBE and DXC, and how RSA is now embracing a bold future as part of the Intact Group.

Key topics discussed:

• Sally’s journey from Hong Kong to Greenwich and how it shaped her resilience
• A decade at Accenture: consulting as a fast-track training ground
• Moving into industry and finding her voice as a leader
• The power of the Chief of Staff role in shaping her outlook
• Learning when to let go as a leader and why it’s critical for growth
• Delivering tech and data transformation at RSA as it becomes part of Intact
• Her passion for diversity in tech and giving back to the next generation
• Why insurance is ripe for innovation and full of purpose at its core
• Advice on navigating imposter syndrome, career pivots, and building self-worth

This episode is a powerful story of grit, growth, and leadership from someone who never set out to be in tech but is now helping shape its future in UK insurance.

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New episodes drop every Tuesday. Stay tuned for more conversations with leaders shaping the future of insurance and InsureTech. Thanks for tuning in - see you next time on Beyond the Desk! 🎧

Sponsor:

This episode is brought to you by Invecta Search, the brand new leadership search product from Invecta Group, which leads the insurance industry in building best-in-class technology and transformation leadership teams. Find out more: linkedin.com/company/invecta-group