From 800 to 2,500: Growing a Multi-Ethnic Church with Limited Staff with Sarah Hooley

Welcome back to another episode of the unSeminary podcast. We’re talking with Sarah Hooley, Executive Pastor at City Church in Fort Wayne, Indiana. Founded in 2016 by Lead Pastor Chris Freeman, City Church is a young, rapidly growing, intentionally multi-ethnic, multi-economic, and multi-generational church. Since moving from a setup/teardown environment into their renovated 60,000-square-foot facility, the church has experienced explosive growth—reaching 2,500–2,600 weekly attendees, baptizing nearly 500 people this year, and engaging a high percentage of unchurched and new-to-faith individuals. Is your church reaching people far from Jesus but struggling to disciple them well? Are you navigating the complexities that come with rapid growth? Tune in as Sarah shares how City Church reaches, welcomes, disciples, and mobilizes people who often arrive with little to no church background. Reaching the unchurched at scale. // From the beginning, City Church planted itself intentionally in one of Fort Wayne’s most racially diverse neighborhoods. Many guests arrive with no church vocabulary. Many don’t know the difference between the Old and New Testament or famous biblical characters. Teaching, therefore, is designed with zero assumptions, helping newcomers feel included while still deeply challenging long-time believers. Worship reflects the church’s diversity, blending musical styles in a way that unites cultures rather than centering one preference. Many first-time attendees hear about the church through friends who aren’t yet believers themselves—evidence that transformation is visibly taking root.Welcoming culture built by transformed people. // One of the most powerful forces shaping City Church is its culture of warmth and belonging. Their Connections Director, Victoria, came to Christ through City Church herself—giving her deep empathy for the unchurched experience and a passion for noticing people. Her team is trained not just to greet but to see people, engage them meaningfully, and make church feel safe and familiar. Serve teams are intentionally open to nonbelievers as a front door for community and spiritual curiosity—allowing people to “belong before they believe.” This relational warmth is often the defining difference-maker for guests who have never experienced church before.Discipleship for people with no foundation. // Rapid growth and a high percentage of new believers revealed a critical discipleship gap. In response, Pastor Chris launched Act Like Men, a 15-week, high-accountability discipleship course for young men covering identity, integrity, purity, humility, servanthood, and spiritual discipline. Women quickly asked for something similar, prompting the launch of Be Bold Women, a complementary course that includes teaching, mentoring, small groups, a women’s conference, and topics like emotional health, community, and living as a godly woman.A volunteer-driven church with a tiny staff. // One of the most stunning aspects of City Church is how much ministry happens through volunteers rather than staff. With only seven full-time staff and roughly 2,600 attendees, their ratio is radically outside national norms. Staff serve as equippers, not doers. High-level volunteer leaders oversee major portions of ministry: shadowing, training, leading teams, scheduling people, and pastoring others. Leadership development is an essential form of discipleship, not an operational necessity.Leading from abundance, not scarcity. // Sarah encourages leaders to adopt a “loaves and fishes” mindset – the question is not what the church lacks but what God can do with what it has. Simplicity, clarity, and focus keep the team aligned. Staff calibrate constantly, coaching one another to resist the pull toward doing everything themselves. Sarah also stresses the importance of relational support systems for leaders—cohorts, mentors, and peers who remind pastors that faithfulness, not outcomes, is the goal. To learn more about City Church, visit forthecity.com, or follow them on social media at @citychurchfw. Thank You for Tuning In! There are a lot of podcasts you could be tuning into today, but you chose unSeminary, and I’m grateful for that. If you enjoyed today’s show, please share it by using the social media buttons you see at the left hand side of this page. Also, kindly consider taking the 60-seconds it takes to leave an honest review and rating for the podcast on iTunes, they’re extremely helpful when it comes to the ranking of the show and you can bet that I read every single one of them personally! Lastly, don’t forget to subscribe to the podcast on iTunes, to get automatic updates every time a new episode goes live! Thank You to This Episode’s Sponsor: Risepointe Do you feel like your church’s or school’s facility could be preventing growth? Are you frustrated or possibly overwhelmed at the thought of a complicated or costly building ...