Focus - Inside the Post Room at the Norfolk & Norwich University Hospital

In this episode of Focus, Jules speaks with Daniel Betts, Post Room Porter and Team Leader at NNUH, about the vital behind-the-scenes work of the hospital post room. Daniel shares his journey through the Work Matters programme, how he adapted to challenges such as dyslexia, and the confidence he’s gained over 14 years at the hospital. He reflects on supporting colleagues, helping patients, and the inclusive environment that’s enabled him to thrive. This is an uplifting conversation about resilience, teamwork, and making a meaningful difference.

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