What happens when you flip a switch and nothing happens? Behind every power outage is a team of dedicated professionals working around the clock to restore your service. At the center of this operation are dispatchers - the unsung heroes who coordinate everything from routine maintenance to emergency response.

Amanda Wilson, Operations Center Supervisor at Jones-Onslow EMC, pulls back the curtain on the dispatcher's world in this eye-opening conversation. Discover the intricate dance of technology, teamwork, and problem-solving that unfolds when your power goes out. Most outages are detected automatically through advanced metering systems before you even call, but Amanda explains why your reports of specific issues like downed trees or damaged equipment dramatically speed up restoration times. Whether you're curious about how your electric cooperative works or appreciate the satisfaction of understanding the systems that power modern life, this conversation illuminates the human element behind every watt of electricity flowing through your home.

Grab your peanuts and Cracker Jacks! Summer in Jacksonville means baseball season is in full swing, and we're diving deep into the heart of our hometown team.

Ever wondered how a summer collegiate baseball team comes to life? Dylan Hughes, General Manager of the Jacksonville Ospreys, takes us behind the scenes of creating a baseball tradition from scratch. What began as a simple desire to avoid long drives to neighboring cities for baseball games has blossomed into a community cornerstone that's quickly building its own legacy. The Ospreys represent more than just baseball—they're a testament to community connection. Players from across the country and even overseas find temporary homes with local host families, creating bonds that extend far beyond the diamond. These college athletes, all looking to perfect their craft during the summer months, bring high-level baseball right to our backyard while becoming honorary members of Jacksonville families.

North Carolina has a rich baseball tradition, producing legends like Catfish Hunter and Gaylord Perry. Now, Jacksonville is writing its own chapter in that story. With the All-Star Game coming up on June 28th featuring a Home Run Derby and pre-game festivities, there's never been a better time to catch Osprey fever. Become part of our baseball community and watch as Jacksonville's newest tradition takes flight!

Electricity powers our lives, but respecting its potential dangers is crucial for keeping our families safe. In this eye-opening episode of Flippin' the Switch, we're joined by Timmy Hall, a job training and safety specialist from Jones-Onslow EMC, who shares critical electrical safety information every household should know.

Whether you're a homeowner, parent, or just someone who uses electricity (so, everyone!), this episode delivers practical, potentially life-saving information presented in an accessible way. Take a moment to listen—the safety tips you learn could protect you and your loved ones from electrical hazards all year long.

Run Time: 25 minutes