Fixing Current & Prior Donor Deposits

Youtube Video https://youtu.be/XCS7Lk7Eots

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Hi everyone and welcome to another demo video. 

In this video, I’m going to be demonstrating how to correct a donation that was entered on the deposit screen and therefore isn’t showing up on the sales by donor detail report

 

It’s important that the sales by donor detail report is accurate because this is the report that you use to create your quarterly and year-end donor acknowledgment letters. And as you know, donors want to be able to report 100% of their total donations.

I’m going to show you how to fix this issue based on 2 separate scenarios. In scenario one, the bank statement that shows the donations has not yet been reconciled therefore, the incorrect transaction can be deleted or voided.

In scenario two, the bank statement has been reconciled and therefore, you can’t void nor delete the transaction because you’ll be throwing your prior period reconciliation out of balance.

So let’s start with scenario one.