Fix the Team at the Top (Courtney Kloehn)

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Senior leadership team dysfunction in one or more of five specific areas can undermine the success and speed of leading organization-wide improvement and growth initiatives.

In this episode, Sue Tetzlaff and Courtney Kloehn discuss the critical importance of strengthening senior leadership teams within healthcare organizations. They explore the common dysfunctions that can hinder effective leadership and provide actionable tactics for improvement. The conversation emphasizes the need for cohesive teamwork, strategic focus, and continuous development to foster a positive organizational culture. Key categories for leadership improvement are identified, along with practical steps for ongoing enhancement of team dynamics.

• How senior leadership teams function collaboratively is crucial for stewarding successful organization-wide change initiatives.
• Diverse perspectives in leadership discussions strengthen decision-making.
• Empathy and understanding among team members enhance collaboration.
• Regularly scheduled meetings should focus on strategic rather than operational issues.
• Leadership practices must be role-modeled by executives to be effective.
• Building trust is essential for effective team dynamics.
• Facilitated conversations can help identify areas for improvement.
• Continuous monitoring of leadership effectiveness is necessary for growth.
• Creating a fun and engaging environment can enhance team collaboration.

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