Five Key Principles to Successful Property Management with Ashley Ching of Inhaven

In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Ashley Ching, Founder and CEO of Inhaven, to explore a comprehensive case study that reveals why national hospitality management companies consistently fail—and what property managers can learn from these patterns. Through extensive research and interviews with executives across vacation rental, hotel, and restaurant industries, Ashley has identified five key principles that separate successful property management operations from those destined for failure. From Vacasa's recent struggles to Resort Quest's historical challenges, this analysis provides actionable insights for property managers seeking sustainable growth without repeating the mistakes of their predecessors. This episode is sponsored by Streamline.