Felicia Lynn, Owner, Hometown Board Shop, Glens Falls (S3 Ep11)

In this conversation, Felicia Lynn, owner of Hometown Board Shop in Glens Falls, shares her journey from a passionate snowboarder and ski instructor to a business owner. She discusses the challenges of starting a business, the importance of community engagement, and her plans for the future of the shop. Felicia emphasizes the significance of mentorship and building a supportive team while navigating the complexities of entrepreneurship in the outdoor sports industry.

Key Takeaways

• Felicia has been involved in snow sports since childhood.
• The idea for Hometown Board Shop stemmed from a lack of local snowboard shops.
• Community engagement is crucial for the success of the shop.
• Starting a business requires a lot of planning and support.
• Mentorship can significantly impact a new business owner's confidence.
• Balancing customer service with backend operations is challenging.
• Finding the right team members is essential for business growth.
• Felicia's family plays a supportive role in her business.
• Safety and education in sports are important topics for the community.
• The future of Hometown Board Shop includes expanding product offerings and community events.

More Information

• Hometown Board Shop
• Ann Donnelly Success Stories
• Ann Donnelly Fractional COO