Fear Is a Clue, Not a Crutch with Dan Simpson of Taziki's Mediterranean Cafe
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Fear Is a Clue, Not a Crutch with Dan Simpson of Taziki's Mediterranean Cafe
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Zack Oates sits down with Dan Simpson, CEO of Taziki’s Mediterranean Cafe, for a wide ranging conversation on leadership, fear, and building a truly people centered restaurant brand. Dan shares his unconventional path from founding a tech company to leading a growing hospitality brand and explains why technology should exist to remove friction, not replace human connection.
They discuss how fear can serve as a signal instead of a blocker, why consistency has become the new luxury for guests, and how listening to feedback at scale helps operators fix broken processes instead of blaming people.
Zack and Dan discuss:
- Fear as a leadership signal
- Why consistency builds trust
- Using technology to amplify hospitality
- Listening to every guest
- Fixing systems instead of people
Thanks, Dan!
Links:
https://www.linkedin.com/in/dan-simpson-8aa1bb3/
https://www.linkedin.com/company/taziki's-mediterranean-cafe/
https://www.tazikis.com/