• Fail Forward

  • Apr 2 2025
  • Duración: 32 m
  • Podcast
  • Resumen

  • Tools & Resources
    • https://zapier.com/ai
    Takeaways
    • Ryan's journey in the family business began as a teenager.
    • Embracing technology is crucial for the survival of small businesses.
    • Proactive customer support differentiates Bayview Bearing from competitors.
    • AI tools can enhance reliability and maintenance services.
    • Navigating change requires a willingness to adapt and innovate.
    • Family businesses can leverage their legacy to build trust with customers.
    • Predictive technology can prevent downtime and improve efficiency.
    • Agentic AI can automate maintenance reminders and tasks.
    • Failure is a part of the learning process in business.
    • Continuous improvement is essential for long-term success.
    Chapters

    00:00 Introduction and Humor in Industry
    01:50 Ryan's Journey in Family Business
    03:46 Embracing Technology and AI in Business
    06:56 Navigating Change in Family Businesses
    09:52 Proactive Customer Support and Reliability
    12:59 Overcoming Fear of Technology
    15:14 Creating Customer-Centric Solutions
    18:41 Future Innovations and Predictive Technology
    21:01 Building a Competitive Edge with AI
    23:08 The Role of Agentic AI in Industry
    26:40 Integrating IoT and Automation
    28:36 Conclusion and Final Thoughts

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