Exciting Insights from Conference Keynotes: Amy McClure and Jeff Harry

In this special PHRA conference preview episode, Pete Schramm sat down with keynote speakers Amy McClure and Jeff Harry, for the upcoming PHRA Annual Conference, for a podcast preview of their sessions—and wow, the conversation was energizing.

They shared how the future of HR is splitting in two directions: some leaders are leaning into AI-everything, while others are doubling down on humanity, empathy, and flow—an approach that research shows can make people up to 500% more productive. At the same time, we’re experiencing what they call a “trust recession.” Before creativity or play can thrive, organizations must address toxic behaviors and rebuild safe, values-driven cultures.

Amy and Jeff emphasized that play at work isn’t about forced fun—it’s about creating psychologically safe “playgrounds” where people feel free to take risks, practice difficult conversations, and show up authentically. They also reminded us that effective leadership requires fostering curiosity, modeling vulnerability, and tailoring recognition to each individual’s “language of appreciation.”

If you want to create a workplace where people are engaged, resilient, and thriving, this episode is a must-listen and their conference keynotes are can’t-miss.