Episode #91: Funeral Pro Tips - Customer Service Edition

In this episode, host Gabe Schauf chats with 5 funeral professionals from around the country to share practical tips and techniques for elevating how to care for families and improve customer service at your funeral home. These are easy, cost-effective, things you can do to make a big difference right away

Guests in this episode include:

- Preston McKee – President of Morris-Baker Funeral Home & Cremation Services based in Johnson City, TN (2:44)

- Nic Stevenson – Funeral Director with Stevenson Funeral Home based in Dickinson, ND (11:18)

- Thomas Harty – Funeral Director with Day Funeral Home in Randolph, VT (15:05)

- Geraldine Oliverie – Owner of Oliverie Funeral Home in Manchester, NJ (22:51)

- Doug Gober – Owner and Partner of Foresight (31:44)

Whether you’re just starting out or have years of experience, this episode has something for everyone.

This episode is sponsored by Funeral Women Lead. Learn more at https://funeralwomenlead.org/