Episode 79: Amidst All the Chaos, Here’s What GP Owners Can Still Rely On

In a world obsessed with change, this episode gives you a new perspective. Dr Todd Cameron and Dr Sachin Patel explore what stays the same in General Practice — the timeless fundamentals that every Clinic Owner must protect if they want to build a thriving, future-proof business.

Have a question about this episode?

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From the unshakable “Four A’s” of patient expectations to the irreplaceable value of human connection in care, Dr Todd and Dr Sachin break down what truly endures, no matter how fast technology, politics, or funding shifts around us.

This conversation is equal parts grounding and empowering, a must-listen for Practice Owners who want to cut through the noise, refocus on what matters, and lead with confidence in the decade ahead.

This episode feels like a deep exhale, reminding Clinic Owners that while the industry evolves, the heart of General Practice doesn’t. It’s honest, practical, and quietly motivational, perfect for overwhelmed owners who crave clarity and stability.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• Four factors that define patient loyalty (02:02)
• How to strengthen your diagnostic instincts and protect the patient–doctor bond when automation takes over the basics (14:31)
• How to build clinics that patients and teams never want to leave (28:06)
• Staying commercially smart amid the larger forces reshaping healthcare (48:47)
• What real alignment looks like and how to create a culture that’s ready for both disruption and growth (59:14)

🎯 Book your free Practice Growth Call here: https://smc.expert/Personalised-Practice-Audit-PC

Missed the previous Episode?

Listen to Episode 78 here: Six Hours of Reception Work Done in Thirty Minutes: The AI Fix for GP Admin Overload with Melvin Chen