Episode #72 - Invisible Work - What Counts, and What Should Stop

In this episode, we separate the signal from noise in the unseen side of leadership. You’ll hear what counts and what should stop when it comes to invisible work. With clear rules you can codify today, scale what actually moves clarity, quality, and speed.

References:

1) 2017 Letter to Shareholders: https://www.aboutamazon.com/news/company-news/2017-letter-to-shareholders

2) Decoding the DNA of the Toyota Production System: https://hbr.org/1999/09/decoding-the-dna-of-the-toyota-production-system

3) American Icon: Alan Mulally and the Fight to Save Ford Motor Company: https://www.goodreads.com/book/show/13132620-american-icon

4) Collaborative Overload: https://hbr.org/2016/01/collaborative-overload

5) Gender Differences in Accepting and Receiving Requests for Tasks with Low Promotability: https://doi.org/10.1257/aer.20141734

6) Stop the Meeting Madness: https://hbr.org/2017/07/stop-the-meeting-madness

Music Credit: Switch It Up, performed by Silent Partner, from the YouTube Studio Audio Library