Episode 5: Cultural Competence at Work: From Self-Awareness to Better Outcomes.

In Episode 5 of The Berlitz Language & Culture Podcast, host Louisa Ajami speaks with Donika Jones, a public health practitioner, business strategist, and stakeholder engagement specialist, about why cultural competence is essential in today’s global and diverse workplaces.

Donika shares practical insights on cross-cultural awareness, inclusive program design, and effective stakeholder engagement. From examining our own cultural lenses to building responsive, people-centered strategies, this episode explores how humility, collaboration, and integrated thinking can lead to stronger programs and better business outcomes.

Whether you work in public health, business, leadership, or global teams, this conversation offers actionable takeaways on designing and leading with culture at the center.

Tune in to explore key themes including cultural competence, cross-cultural communication, inclusive leadership, stakeholder engagement, and designing programs with culture at the center.