Episode 39: To Bot or Not to Bot: a Conversation with MeBeBot's Dawn Kovach

Dawn Kovach is VP of Business Development at MeBeBot.com, an AI-powered assistant that delivers instant, accurate answers to employee and manager questions, improving communication and simplifying processes. MeBeBot is integrated into knowledge-based systems like SharePoint and your communications systems like Slack, MS Teams, and Web Chat, providing 24/7 access for HR, IT, Operational, and Sales Enablement questions, enabling HR and all units of the organization to spend more time focusing on more strategic business objectives.

As a bonus, we will also talk about Dawn’s parallel life as a writer, with a special interest in Shakespeare - his work and his life - and how she balances her role with MeBeBot and her writing. We discuss:

1. The gap in the market that MeBeBot fills; how MeBeBot works, and what it takes to be fully functional within an organization.
2. As their technology integrates with an organization’s communications systems, how do they address privacy concerns?
3. The need for HR to adapt to the increasing role of AI in the organization, acknowledging that it may be challenging for HR to embrace this change; why HR must align their needs, concerns, and goals with other departments - IT, operations, and finance - to get buy-in.
4. What HR leaders need to know to evaluate AI Vendors.
5. Dawn’s parallel life as a writer: authors she most admires and books she’s written.
   
   

Q/A from MeBeBot and Dawn's writing

Dawn Kovach a MeBeBot principal, is masterful in Q/A. Beyond explaining their Go-To-Market, the banter with Charles exposed lots of literary wows.