Episode 3: Building the Legal Supply Chain of the Future

Episode 3 examines how lessons from IT’s vendor management mistakes can guide legal operations in building smarter, more resilient supplier ecosystems.

Thomas Pearson and Dino Eliopulos revisit IT’s history of over-reliance on single vendors, mega-project failures, and weak governance — and map these pitfalls to today’s legal panels and law firm engagements. They argue for outcome-based incentives, greater transparency, and continuous evaluation as the hallmarks of the “panel of the future.”

Key takeaways:

• Why over-consolidation and bloated panels both undermine value.
• How to balance global firms, niche specialists, and innovative providers in a modern ecosystem.
• The importance of outcome-based pricing and transparency in reshaping law firm relationships.

For legal ops leaders, this conversation offers a blueprint for evolving vendor relationships into strategic partnerships, supported by governance, performance metrics, and technology platforms.

White Paper Download: https://knowledgebase.fulcrumgt.com/wp-content/uploads/2025/08/RLLB_Article_DEliopulos.pdf