Episode 25: Maksim Ovsyannikov, CPO SugarCRM - Building The Product Org That Doesn't Exist Yet

What would you build if you were creating a product organization from scratch in 2030? SugarCRM Chief Product Officer Maksim Ovsyannikov joins Amy and Meg to explore how AI is fundamentally reshaping product development, design thinking, and organizational structures. From "very little user experience" as a value proposition to why QA is more critical than ever in probabilistic systems, this conversation challenges everything you think you know about building products in the AI era. ⏰ TIMESTAMPS: 00:00 Introduction: Three types of software companies 08:20 Why "very little UX" is the future value proposition 10:48 Why every dashboard is broken and what to build instead 15:46 The AI context problem: smart LLMs need smarter humans 22:04 Hiring explorers vs. map readers in product roles 24:16 The tool explosion problem for product managers 25:56 Building for jobs that won't exist tomorrow 31:20 Legacy company transformation: additive AI strategy 32:51 Turn AI into your customer intelligence superpower 41:19 Why QA becomes make-or-break in agentic enterprise 46:21 Product operations: the expanding role you need 48:23 Leadership Corner: Networking tips for introverts 56:30 The optimistic view: jobs getting more interesting 57:44 The messy middle: AI's awkward transition phase 🔑 KEY INSIGHTS: - How to hire product managers who focus on outcomes over features - Why dashboards are broken and what to build instead - The context problem: keeping AI relevant in fast-changing businesses - Additive AI strategies for legacy companies - QA challenges in probabilistic vs. deterministic systems - Why your existing skills matter more dramatically now 📚 RESOURCES: SugarCRM Precision Selling Platform: https://www.sugarcrm.com Mostly Growth Podcast with CJ & Kyle: https://www.youtube.com/@MostlyGrowth M&A Show, Episode 22 | Dr. Kirstin Ferguson: https://www.youtube.com/watch?v=lceHtsbNAcs M&A Show, Episode 23 | Yamini Rangan: https://www.youtube.com/watch?v=ca_zbuD6IYI 🔗 CONNECT: Maksim Ovsyannikov: https://linkedin.com/in/movsyannikov Leadership Questions: [e-mail] Instagram: https://www.instagram.com/megandamyshow/ LinkedIn: https://www.linkedin.com/company/the-meg-amy-show #ProductManagement #AI #ProductStrategy #FutureOfWork #SoftwareDevelopment #Leadership #MegAndAmyShow