Episode 23: 2025 - 23 - Jason Smith

This time of Year is special for so many reasons… Through the lens of a business owner, though, this time of year hones in on the customer experience… as a business owner, Customer Service is something that you probably think about year-round… not just during the holidays… But we're going to take a moment to share a few tips to either up your game or reassure you that what you ARE doing is both worthwhile and beneficial to you and your customers and clients.

The ladies check in with a longtime friend of the show, Jason Smith. Not only is he an accomplished event planner, producer, and entrepreneur, but he is also a Banker…. He shares a few anecdotes on his particular approach to customer care and customer service, and what it means to “meet people where they are.”