Episode 2: The Trillion Dollar Question - Nitin Rakesh, CEO of Mphasis

In the second episode of Season 2, Phil Fersht is joined by Nitin Rakesh, CEO of Mphasis, for an engaging discussion on the evolving landscape of the IT services industry in the age of AI and digital transformation. Drawing from his 30 years of experience, Rakesh highlights the critical inflection points shaping the sector, from the rise of cloud and mobile to the current AI-driven revolution. The conversation explores the challenges of adapting to rapidly shifting client demands, the growing importance of hybrid human-machine workforces, and the necessity for companies to invest in learning, innovation, and talent evolution to remain competitive. With insights on industry disruption, the future of talent, and the delicate balance between automation and human ingenuity, this episode offers a visionary perspective on the opportunities and challenges shaping the next decade of technology services.