Episode 2: Leading Workplace Strategy Through Change

What does it actually take to scale workplace services across states, mergers, and major transitions?

In this episode, Michael Williams talks with Andrea Hill, VP of Workplace Services at First Tech Credit Union, about right-sizing corporate offices, implementing hoteling models, and leading through a multi-state credit union merger. Andrea also shares lessons from building one of the largest mass timber corporate headquarters in the region, how sustainability becomes operational (not just branding), and what it takes to grow from facilities operator to executive leader.