Episode 17 - Scaling Convenience in KSA, A Podcast with DTEK.AI

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In this episode, the team from DTEK.AI and Sanad Yaghi of What’s in Store, sits down with Mark Lack, CEO of Circle K Arabia, to explore the rapid expansion of Circle K in Saudi Arabia and the broader GCC region. Mark shares insights from his 40-year career in retail, spanning multiple formats and countries, and discusses the unique challenges and opportunities of growing a convenience store empire in a post-pandemic world. From Circle K’s innovative franchise model to the role of technology in supply chain management and customer engagement, this episode dives deep into what it takes to scale operational excellence while staying true to community roots. Tune in for an engaging conversation on leadership, retail innovation, and the future of convenience in the region.

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